Learning Commons Assistant

Tennessee Board of Regents • Jackson, FL

1d • Onsite

About The Position

The Learning Commons Assistant provides assistance to students in the Learning Commons (LC), which includes library, testing, and tutoring services. We are currently seeking to fill four openings for this position. Two openings are for the daytime shift (8:00 AM–2:00 PM), and the other two are for the nighttime shift (2:00 PM–10:00 PM).

Requirements

• Associates degree from an accredited institution or equivalent experience
• Working knowledge of Microsoft 365

Nice To Haves

• Experience working in higher education
• Prior learning commons/library experience
• Prior testing administration experience
• Excellent customer service skills

Responsibilities

• Answer phones, transfers call as needed
• Respond to emails
• Assist with special events
• Assist with maintaining the facility
• Restock and inventory supplies
• Other duties as assigned
• Perform circulation tasks
• Shelve library materials
• Assist with shelf reading and inventory
• Help students locate library resources
• Complete and maintain all required testing certifications
• Administer and proctor JSCC and eCampus testing
• Monitor cameras while students are testing
• Assist students with test scheduling/rescheduling
• Secure personal items in lockable storage containers and bags
• Enter testing data into student record
• Maintain a high level of confidentiality
• Check students in for consultations
• Assist students with scheduling/rescheduling tutoring sessions
• Troubleshoot basic technology issues (Microsoft 365, Slate, eLearn, etc.)
• Restock paper in copiers and printers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree