Learning Center Post-Baccalaureate Fellow

University of Richmond
•$15 - $18

About The Position

The Weinstein Learning Center at the University of Richmond provides centralized student support in writing, public expression, academic coaching, technology, tutoring, quantitative and computational learning, and English language learning. The post-baccalaureate fellow works with the Center’s Executive Director, administrative specialist, directors, and student employees to help make quality academic support accessible to University of Richmond students. The fellow supports the tutoring team by maintaining records and schedules, contributing to smooth daily operations, executing Learning Center events, and providing administrative support for tutoring services. The role includes coordinating tutor schedules and service spaces, maintaining physical spaces and technology, supporting tutoring administration, and helping train and supervise student staff. The position requires strong oral and written communication, organization, time management, and interpersonal skills, as well as the ability to work independently with minimal supervision. This is a full-time, nonexempt, limited-term position that will not extend beyond May 21, 2027. The schedule is Saturday through Wednesday, 38.75 hours per week at 7.75 hours per day, with required evening and weekend shifts ranging from noon to midnight. Pay is $15.00–$17.79 per hour.

Requirements

  • Commitment to maintaining an inclusive, supportive, and collaborative working and learning environment.
  • Thorough knowledge of and demonstrated proficiency in Microsoft Office/365 and Google Workspace.
  • Ability to adapt to program needs, including learning additional scheduling and reporting applications or software.
  • Demonstrated ability to organize and maintain records and understand and communicate data trends to relevant stakeholders.
  • Ability to manage time efficiently and consistently meet deadlines in a dynamic environment.
  • Demonstrated proficiency in professional oral and written communication.
  • Ability to work professionally with student employees and students and maintain appropriate student privacy.
  • Ability to work independently with minimal supervision.
  • Ability to perform some movement and light lifting for event setup.

Nice To Haves

  • Interest in academic support and working knowledge of peer tutoring or mentoring processes.
  • Interest in collaborating with administrative coordinators and directors to execute student-facing events and workshops.

Responsibilities

  • Create tutoring schedules, appointments, and events in Slate; maintain accurate tutoring data; collect availability from more than 90 tutors; help build schedules according to course needs; and communicate schedules to tutors and WLC staff.
  • Collaborate with the Associate Director of Tutoring and other WLC staff to reserve spaces for drop-in tutoring and appointments.
  • Set up furniture for drop-in tutoring and appointments, place wayfinding and table signage, and report technology, facilities, and building issues through WLC staff.
  • Maintain inventories of tutoring supplies and materials.
  • Support satellite tutoring locations at Robins and Gottwald, primarily during evenings or weekends.
  • Monitor tutoring requests from campus partners and notify the Executive Director and tutoring team of new submissions.
  • Communicate with tutors through channels including Discord, email, newsletters, and in-person meetings.
  • Assist with tutor training and collaborative learning activities throughout the semester, as described by CRLA.
  • Conduct formal observations of tutors.
  • Onboard and consistently train student staff in Slate, policies and procedures, and operational tasks.
  • Help find coverage or schedule swaps to minimize interruptions to services.
  • Communicate personnel issues or concerns to the Associate Director and Executive Director.
  • Supervise tutoring spaces and report to the Executive Director.
  • Send and track technology requests with the Help Desk, answer questions about events and services with UR Events, Conferences and Support Services, and attend meetings and provide feedback to the Slate Solutions Team.
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