Learning Center Coordinator/Site Lead

Sylvan Learning Center and Prometric Testing CenterGrandville, MI
Onsite

About The Position

Join the team at Sylvan Learning of Grandville, where we help students strengthen their skills in math, reading, writing, study skills, and college prep. We’re looking for a reliable, organized Site Lead who enjoys working with students, families, and teachers while helping keep our center running smoothly. This role is ideal for someone who thrives in a fast-paced, education-focused environment and enjoys supporting both students and staff. The Site Lead works closely with the Center Director and instructional team to ensure the center is fully prepared for daily instruction. This position requires strong customer service, organization, and communication skills. You’ll help manage daily operations, assist families with scheduling, and ensure instructors and students have everything they need for a successful learning experience.

Requirements

  • Organized and detail-oriented
  • Flexible and able to adapt to changing circumstances
  • Friendly and comfortable working with families and children
  • A strong communicator with excellent customer service skills
  • A proactive problem solver
  • Able to manage multiple tasks in a busy environment

Nice To Haves

  • Experience in education, tutoring, childcare, or customer service is a plus but not required.

Responsibilities

  • Assist with the day-to-day operations of the center, including: Printing and reviewing the daily schedule
  • Ensuring classroom supplies are stocked (pencils, tokens, whiteboards, manipulatives, etc.)
  • Confirming instructors are present and prepared with materials
  • Greeting students and families and ensuring sessions start on time
  • Updating transition-time activities as needed
  • Serving as a point of contact between parents and the Center Director
  • Assisting with scheduling appointments and enrollment conferences
  • Collecting payments and required forms as needed
  • Maintaining an organized, welcoming learning environment
  • Following closing procedures (locking doors, turning off lights, etc.)
  • Proctoring student assessments when needed
  • Teaching sessions when needed, as determined by the Center Director
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