Learning and Organizational Development Representative

City of Gainesville•Gainesville, FL

1d•$52,000 - $84,052•Hybrid

About The Position

This is professional and technical work coordinating organizational training initiatives and performing junior-level instructional design. The incumbent balances administrative logistics with the creation of digital learning content to support employee development. Positions report to a designated supervisor and work under limited supervision. Work in this class is distinguished by the requirement of technical proficiency in eLearning authoring tools and the ability to manage the lifecycle of both in-person and digital training programs.

Requirements

Bachelor’s degree in Education, Human Resources, Instructional Design, or a related field (relevant experience may substitute for the degree on a year-for-year basis).
Two (2) years of experience in corporate training, HR, or educational support, with at least one (1) year of exposure to digital content creation or LMS management.
Valid Florida Driver's License required within 30 days of appointment.
Basic understanding of adult learning theories (e.g., ADDIE or Gagne’s Nine Events).
Skill in using eLearning authoring software and graphic design tools.
High level of comfort with video conferencing platforms (Zoom/Teams) and cloud-based collaboration tools.
Ability to analyze training metrics and survey results to provide actionable insights.
Strong written communication skills with a focus on "writing for the learner" (clear, concise, and engaging).
Proven ability to manage multiple projects, deadlines, and shifting priorities in a fast-paced environment.

Responsibilities

Assist the L&OD Team in the effort to train and provide development opportunities to employees
Coordinates the administration of training records and training materials.
Coordinates with instructors to schedule delivery of training programs and provides them feedback in response to specific employee, departmental, and City-wide requests and needs.
Administration, review, and approval of tuition reimbursement applications, in accordance with program guidelines.
Assists in the design and development of interactive online modules using authoring tools (e.g., Articulate Storyline, Adobe Captivate, or Canva) under the guidance of senior staff.
Supports LMS administration, including uploading courses, troubleshooting user issues, and generating compliance and completion reports.
Coordinates the logistics for instructor-led training (ILT) and virtual instructor-led training (VILT), including scheduling, registrations, and technology setup.
Updates and maintains a library of training materials, ensuring that digital assets, manuals, and job aids remain current and accessible.
Contributes to large-scale training projects by conducting needs assessments, gathering research, and collecting post-training evaluation data to measure effectiveness.
Assists in the production of basic multimedia assets, such as recording voiceovers, editing simple training videos, or creating graphic organizers.
Stays current on emerging trends in Educational Technology (EdTech).
Performs other duties as required.