Learning and Development Specialist (L&D)

NeurAbilitiesVoorhees Township, NJ
Hybrid

About The Position

The Learning and Development Specialist is responsible for improving the productivity of the organization's employees. They assess developmental needs within branch positions, identify knowledge and skill gaps and identify and arrange suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to educate and enhance the performance of all staff, focusing on professional development and continuous learning.

Requirements

  • BA/BS in HR, OD, HRD, or related field, preferred.
  • 2+ years of experience in a healthcare organization.
  • 3+ years of Human Resource Experience.
  • Experience with Learning Management and Learning Content Management Systems.
  • Experience with WebEx Enterprise.
  • Experience with Adobe Cloud Apps.
  • Proficient understanding of Microsoft Office applications.
  • Must have a reliable form of transportation.
  • Knowledge of adult learning theories and models.
  • Knowledge of the foundational learning theories of behaviorism, cognitivism, and constructivism.
  • Knowledge of learning technologies.
  • Knowledge of human performance improvement.
  • Knowledge of instructional design models and processes.
  • Knowledge of facilitation methods and techniques.
  • Knowledge of the criteria used to assess the quality and relevance of instructional content in relation to a desired learning or behavioral outcome.
  • Knowledge of principles of knowledge management, including conceptualizing, managing, preserving, and maintaining organizational knowledge.
  • Skill in developing learning and behavioral outcome statements.
  • Skill in organizing and synthesizing information from multiple sources, including databases, print and online media, speeches and presentations, and observations.
  • Skill in identifying the type and amount of information needed to support talent development activities.
  • Ability to work in a fast-paced environment.
  • Ability to anticipate, understand, and respond appropriately to the needs of internal and external customers within organizational parameters.
  • Ability to effectively communicate across all levels and communication styles of the organization.
  • Ability to maintain a high degree of confidentiality.
  • Ability to support and adapt to change and innovation.
  • Ability to design, develop, and implement programs.
  • Ability to comprehend, analyze, and interpret data.
  • Ability to provide feedback and recommendations from quantitative and qualitative data.
  • Ability to identify and resolve problems with minimal assistance.
  • Ability to manage multiple projects and deadlines.
  • Ability to work independently and remain highly motivated to achieve results.
  • Ability to stay current on emerging trends in training facilitation and instructional design.

Responsibilities

  • Implementing and maintaining Learning Technologies in support of Talent Development initiatives.
  • Maintaining the company's Learning Management Systems (LMS) and Learning Content Management System (LCMS), including but not limited to troubleshooting, resolving technical issues, creation and implementation of training resources, and activation/deactivation of employees.
  • Supporting the design and development of high-quality, innovative, and effective learning programs and solutions in various delivery formats.
  • Supporting orientation and annual training plans for all company positions.
  • Coordinating training communications (emails, alerts, releases, etc.), ensuring thorough, well-informed, and timely communications to all applicable recipients.
  • Creating, maintaining, and implementing training compliance and protocols for all instructional and eLearning materials, including content publication standards, course nomenclature, process adherence, user permissions, and role designation.
  • Updating and maintaining all style and implementation guides, ensuring that changes to department standards are approved by supervisor and/or Leadership.
  • Maintaining new hire and annual training plans for all company positions.
  • Designing, developing, and updating creative, learner-centered, performance-based training materials delivered via face-to-face, virtual classroom, and self-directed eLearning formats.
  • Creating and updating population profiles for roles and departments within the company.
  • Collaborating closely with Subject Matter Experts (SMEs) to design and develop creative, innovative, and visually appealing learning products (job aids, charts, checklists, infographics, and multimedia videos) across subject matter and functional specialty areas.
  • Reviewing training materials created by company employees and modifying as needed to ensure they meet learner needs and department standards.
  • Creating and implementing training compliance protocols for all instructional and eLearning materials, including content publication standards, course nomenclature, process adherence, user permissions, and role designation.
  • Evaluating instructional materials during audits focusing on documentation, location accuracy, and content quality; discussing recommendations for improvement with supervisor and making changes where applicable.
  • Updating and maintaining all style and implementation guides, ensuring changes to department standards are approved by supervisor.
  • Assessing office and department learning needs and recommending and implementing targeted, strategic performance improvement solutions that support business and talent priorities.
  • Evaluating the effectiveness of learning solutions, courseware, and programming and utilizing evaluation data to implement changes.
  • Initiating training program evaluations in alignment with department standards. Compiling and sending data to Leadership for review and analysis.
  • Supporting and collaborating with HR team members in administering and executing HR activities, including but not limited to hiring, compensation, leaves, resignations, terminations, discipline matters, benefits administration, and employee surveys.
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