Learning and Development Specialist

Refresco • Egypt Lake-Leto, FL

2d • Hybrid

About The Position

The Learning and Development Specialist supports the design, delivery, and execution of leadership development and learning initiatives across Refresco North America. This role plays a critical part in facilitating high-impact learning experiences, supporting leadership programs, and ensuring operational excellence in program execution. The Specialist partners closely with the Learning & Development Manager and business leaders to deliver engaging leadership development experiences that build capability, strengthen culture, and drive performance across the organization. This position requires strong facilitation skills, operational discipline, and the ability to build credibility with leaders at all levels. This role serves as a key facilitator of leadership capability across Refresco North America and requires regular travel (approximately 40–60%) to support in-person program delivery and business partnership.

Requirements

• Ability to design and facilitate curriculum based on business insights.
• Demonstrate experience facilitating leadership or professional development programs
• Must have excellent communication skills (written and verbal) and the ability to develop a team environment promoting internal growth
• High level of accountability, quality, and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, ensures accuracy of information)
• Confident, motivated, flexible attitude
• Ability to prioritize and multi-task in an organized, detailed manner, given limited time frames
• Comfortable working independently and showing initiative
• Proficient in Excel and Word, and able to learn other software applications
• Strong team player who is able to work across multiple functions
• Ability to analyze and solve problems
• Ability to negotiate conflict and maintain constructive working relationships with people at all levels of an organization
• Maintains and improves associate morale
• Ability to balance multiple tasks with changing priorities.
• Excellent time management skills
• Adaptable to change
• Willingness to travel as needed
• Post-Secondary Diploma or equivalent with a concentration in Human Resources
• Typically requires 3–5 years of relevant experience in Learning & Development, Talent Development, or leadership training
• Experience facilitating instructor-led training required
• Solid knowledge of learning & development industry trends

Nice To Haves

• Experience supporting multi-location or large-scale leadership programs preferred
• Experience with Learning Management System (LMS), SuccessFactors experience preferred.

Responsibilities

• Facilitate leadership development programs and other leadership initiatives.
• Lead breakout sessions, experiential learning activities, case studies, and coaching simulations.
• Model Refresco Leadership Behaviors in delivery and interaction.
• Create psychologically safe learning environments that encourage participation and growth.
• Travel to various plant and corporate locations to deliver programs.
• Coordinate program logistics including materials, participant communication, supplies, room setup, and session preparation.
• Manage participant rosters, attendance tracking, and follow-up communication.
• Partner with HRBPs and business leaders to ensure program readiness and alignment.
• Support program evaluation processes including survey distribution and feedback collection.
• Ensure a high-quality, seamless learner experience across all programs.
• Update and refine training materials, facilitator guides, and participant workbooks.
• Assist in developing reinforcement tools such as job aids, microlearning, and digital learning resources.
• Support content builds and updates within the Learning Management System (LMS).
• Ensure materials reflect current business priorities and leadership expectations.
• Assist with curriculum deployment within the LMS (SuccessFactors experience preferred).
• Support tracking and reporting of program participation and completion.
• Compile summary data and insights to support program effectiveness and continuous improvement.
• Help maintain leadership development documentation and processes.
• Identify opportunities to enhance leadership development experiences.
• Partner cross-functionally with HR, Operations, and other stakeholders to align learning initiatives with business needs.
• Stay informed on learning trends and facilitation best practices.
• Support a culture of growth, accountability, and development across the organization.
• Performs other related duties as assigned

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree