Learning and Development Specialist-Human Resources

Syucan•El Cajon, CA

1d•Onsite

About The Position

Sycuan Casino Resort is looking for a dynamic Learning & Development Specialist to join their team. This role focuses on designing and delivering engaging training programs for New Hire Orientation, leadership development, guest service excellence, and more. The ideal candidate is passionate about helping people grow, develop, and succeed within the fun and exciting casino industry. The Learning & Development Specialist is responsible for the development and delivery of learning solutions for the organization, including New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs aligned with organizational goals. They will collaborate with the Learning and Development Manager and Business Partners to identify and address skill gaps.

Requirements

High School Diploma or equivalent experience
3 years of experience in delivering training in a business environment
2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
Experience with learning management systems (LMS) and e-learning tools
Experience in designing and developing training programs
Familiarity with adult learning theories and instructional design models
Ability to utilize strong verbal, written, and presentation skills across a diverse team member population
Knowledge of HR best practices when conducting business
Adept with a variety of multimedia training platforms and methods
Proficient with Microsoft Office Suite and related program software
Ability to stand/walk for up to eight hours at a time
Must be able to lift up to 25 pounds at times
Ability to conduct oral presentations in the English language
Detail-orientation
Ability to appear for work on time
Ability to complete forms and documents
Ability to understand and follow verbal directives and written directions
Ability to accept constructive feedback
Ability to maintain confidentiality

Nice To Haves

Bachelor's Degree in Human Resources or related field or equivalent experience
Training experience in a casino, hospitality, retail, or food and beverage-related industry
Knowledge and experience with data collection methods

Responsibilities

Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
Adapt training delivery methods to suit diverse learning styles
Occasionally develop engaging and interactive training materials, including e-learning modules, instructor-led training, and blended learning solutions
Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements
Create and maintain monthly Learning and Development Training Calendar
Create and/or maintain training procedure manuals, guides, and course materials as needed
Review training materials and provide feedback
Evaluate program effectiveness through assessments, surveys, and feedback
Maintain knowledge of the latest trends in learning and development
Perform other related duties as assigned