Learning and Development Specialist

Volunteers of America Los Angeles•Los Angeles, CA

17h•$73,268 - $77,124•Onsite

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org . PAY RATE: $73267.87 - $77124.08 Per Year BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE As part of the Learning & Development team, the Learning & Development Specialist I conducts training sessions and also does development of training materials. The primary focus is on developing employee skills to improve the quality of client interaction and client outcomes.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Bachelors Degree in Instructional Design, Communication, Education, or similar discipline, or equivalent experience (4 years)
One year of experience designing training material/curricula or other similar role.
One-year experience as a trainer, corporate training specialist, or related position.

Nice To Haves

Experience working as a member of the HR team.
Familiarity with social services and related issues.
Experience working with learning management systems (LMS).
Bilingual (Spanish) preferred.

Responsibilities

Support Instructional Design Planning and Analysis
Assist the design of curricula and training materials to address identified needs
Design and Development Tasks
Develop instructional materials as directed
Evaluate and assess instruction and its impact.
Conduct training events and programs
Instructor-led training
Train-the-Trainer
Prepare Training materials, provides training logistics, prepare classroom or other training venues
Other tasks as may be required to support organizations learning and development
Assist in Instructional Design of curricula and training materials.
Facilitate training, Train-the-Trainer, deliver training programs.
Evaluate training, seek and incorporate feedback
Support the learning management system
Executes and oversees logistics of training, such as scheduling, announcements, technology needs, etc. including supporting Programs internal training
Other duties as required and is subject to change at any time.
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.