Learning and Development Specialist-1

CI Financial•Toronto, ON

16d•$42,500 - $71,000•Onsite

About The Position

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. We are currently seeking a Learning and Development Specialist. In this role, the successful candidate is expected to support CI Wealth through the design and facilitation of training programs, supplementary training/seminars and the creation of job aids or other resources as needed for internal CI employees, as well as advisors and their staff members. CI’s Learning & Development team is committed to providing flexible, customized learning and development solutions that align to our business needs.

Requirements

Business related University Degree/College Diploma, or equivalent work experience
Minimum of 3 years progressive work experience in the financial services industry in a similar capacity
A positive and resilient personality that embraces feedback and has a desire for continuous iteration and improvement
Ability to work in an agile manner within tight timeframes and content guidelines, while also displaying creativity and desire to push existing standards to the next level
Proficiency in MS O365 (including MS Teams, OneDrive, PowerPoint, Excel)
Advanced knowledge of Instructional Systems Design Methodology, blended solutions, learning object methodology, Adult Learning Theory, user-focused content development, rapid prototyping/development methodologies and tools
Proven skills in multimodal, formal and informal instructional design
Immediate knowledge of authoring and e-learning design software such as Storyline (or, Microsoft PowerPoint, Articulate 360)
Comfortable working in a self-guided manner
Excellent written and spoken English (bilingual English/French is an asset)
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.

Nice To Haves

Course(s) in adult learning principles for instructional design and/or facilitation an asset
Successful completion of the Canadian Securities Course/IFIC Sales Course an asset
Excellent written and spoken English (bilingual English/French is an asset)

Responsibilities

Develop and deliver engaging, creative, and impactful in-person, blended, and online learning experiences to improve individual and organizational performance and development
Conduct needs assessment to determine appropriate learning and development solutions and delivery methods modules (in-class, eLearning, video, virtual led training etc.)
Engage and guide learners to achieve training objectives focused on specific job tasks or role responsibilities
Translate complex problems and processes with examples and in multiple versions of explanation to appeal to various learners
Lead and manage a training group in a mature, professional learning environment
Evaluate learner application of skills and knowledge through observation and testing results
Provide performance coaching and honest, constructive feedback with solutions to learners to achieve performance deliverables
Assist other members of the Learning and Development team when needed (i.e. mock calls, facilitation of modules, etc.)
Works collaboratively with Subject Matter Experts (SMEs) to ensure that relevant training program information is current
May require facilitation in-class and virtual/online learning experiences