LEARNING AND DEVELOPMENT SPECIALIST

City of New York•New York, NY

15h•$70,653 - $74,955•Hybrid

About The Position

New York City Emergency Management (NYCEM) is responsible for coordinating citywide emergency planning and response. The Readiness Division prepares the City for emergencies through planning, learning, and exercising. The Learning and Development Unit builds the capabilities of NYCEM staff and interagency partners by developing and delivering high-quality training, professional development, and leadership programs. The goal is to cultivate a highly skilled emergency management workforce by strengthening leadership and supporting employee growth. The Learning and Development Specialist will be a key agency expert in professional development, leadership growth, and core capability building. This role will manage and expand NYCEM’s leadership development programs, coach staff, and support agency-wide initiatives to strengthen agency culture and workforce readiness. The Specialist will also develop and implement professional development trainings for intra-agency and inter-agency emergency management preparedness.

Requirements

A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in '1' above; or
A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field and one year of satisfactory full-time professional experience in the areas listed '1' above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must have a four-year high school diploma or its educational equivalent.
Candidates must be authorized to work in the United States without employer support to be eligible for selection.
The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

Nice To Haves

Professional coaching or leadership development certification (e.g., ATD Coaching, DiSC, EQ-i, or similar) strongly preferred
Experience designing or managing leadership development programs
Strong communication and public speaking skills, with the ability to facilitate trainings and guide conversations
Experience in coaching and professional development advising
Experience with competency frameworks
Previous experience designing and delivering adult learning programs and curriculum development design
Knowledge of adult learning models and instructional design
Strong project management experience and time management skills
Experience with web-based eLearning or Learning Management System training products (e.g. Articulate)
Ability to work on multiple projects concurrently and consistently meet deadlines
Strong attention to detail
Proven ability in the following areas: Knowledge, Work Ethic and Productivity, Strategic Problem Solving and Innovation, Effective Communication, Teamwork.

Responsibilities

Serve as a professional development subject matter expert providing coaching and guidance as well as supporting core competency development
Design, develop, facilitate, and manage trainings/programming/materials focused on a variety of areas including, but not limited to, leadership, communication (e.g. DiSC), public speaking, emotional intelligence, coaching, and giving feedback, etc. for emergency management professionals
Implement full cycle instructional design and development (analysis, development, implementation, and evaluation) for instructor-led (in person and live online), micro courses, and self-paced online e-learning courses
Apply adult learning theory and instructional design methodology into course development to support multiple learning styles
Utilize industry-leading course development tools (e.g., Articulate) to create interactive, professional training content
Work with subject matter experts to design and develop concise, accurate, and engaging training content
Partner with external vendors hired to develop curriculum material, when applicable
Support the NYCEM Learning Management System
Support the continued development and improvement of the NYCEM Academy and its programs
Ensure efficient planning and execution of all training activities and related administrative tasks (e.g., course coordination, etc.)
Be assigned to an on-call Emergency Operations Center (EOC) team and work non-business hours during emergencies (nights, weekends, holidays, extended week hours)
Participate in trainings to build skills and competencies in emergency response
Participate in drills and exercises associated with the on-call EOC team
Volunteer to assist with Ready NY emergency preparedness presentations to external groups