Learning and Development Specialist - Hybrid Remote

COBS Bread • Vancouver, BC

2d • Hybrid

About The Position

COBS Bread is looking for a Learning and Development Specialist to join their L&D team. This role is responsible for creating and maintaining learning content, building campaign modules, administering and evolving the LMS and other learning systems, delivering webinars, owning content governance and lifecycle management, and supporting the team with new builds and maintenance. The ideal candidate will design, build, and facilitate as part of a cohesive capability team. The role emphasizes creating learning content that is relevant to the reality of a COBS bakery, aiming to improve sell-through, sales per transaction (SPT), and operational consistency. The impact of this role includes higher engagement and completion rates for learning programs, faster content turnaround through various modern learning formats, and a more responsive L&D function.

Requirements

• Minimum 3+ years of experience in bakery, retail, or franchise operations
• Minimum 2+ years of experience in learning content creation, training delivery, or capability development
• Bachelor's degree/Post-secondary education in Adult Education, Instructional Design, Communications, Marketing, Business, or related field, or equivalent operational and content creation experience.
• Strong experience in learning content creation, eLearning development, or digital learning delivery.
• Proficiency with LMS platforms, content authoring tools, and digital learning technologies.
• Experience with content governance, asset management, and quality standards.
• Ability to design, build, and maintain content across multiple formats.
• Strong attention to detail and organizational discipline.
• Comfortable coordinating with vendors on technical specifications.
• Understanding of how learning content connects to business performance.
• Strong communication skills.

Responsibilities

• Create and maintain learning content across all formats.
• Build campaign content and modules aligned to product launches and business initiatives.
• Administer and evolve the LMS and other learning systems and platforms.
• Own content governance including version control, naming conventions, lifecycle management, and archival.
• Design and deliver webinars and digital learning experiences.
• Support the L&D team with content refresh, new builds, and maintenance.
• Coordinate with external vendors on technical delivery, asset integration, and platform compatibility.
• Liaise with the data analytics team on learning data, Power BI reporting, and SafetyCulture insights.
• Identify opportunities to improve platform efficiency, content quality, and digital delivery.
• Facilitate learning sessions as required, contributing to the cohesive team capability.
• Other tasks and projects as assigned.

Benefits

• Competitive salary and vacation plan
• Company-wide bonus plans
• Extended Health & Dental Benefit
• Group RRSP Matching
• Flexible Spending Account
• Paid sick and personal leave days
• Paid day for community service/volunteer time
• An open, ‘continuous-learning’ environment where professional development and career progression is encouraged

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level