About The Position

The Learning & Development Specialist is primarily a functional trainer. This role designs and delivers performance-based training across the organization, executing learning plans built on extensive performance analysis. The ideal candidate walks into any work environment, earns credibility fast, and delivers training that changes behavior. The remaining responsibilities span training administration, onboarding facilitation, compliance education, and HR generalist support. This is not a coordination role with occasional facilitation. Functional training is the bulk of the job. Ideal candidates are direct communicators who can deliver honest feedback without creating defensiveness, work independently once given a plan, and take pride in measurable outcomes rather than completed checkboxes.

Requirements

  • Associate's degree in Human Resources, Education, or a related field preferred
  • 2 to 3 years of experience in training delivery, L&D, or a related field
  • Demonstrated ability to facilitate skill-building in real work environments, not just classroom settings
  • Experience building trust quickly with frontline employees and operational leaders
  • Proven ability to deliver direct, constructive feedback without creating resistance
  • Experience using learning management systems such as UKG Pro Learning and Microsoft Office Suite
  • Strong organizational skills and the ability to manage multiple programs simultaneously
  • High degree of personal accountability and the ability to work independently once given direction

Responsibilities

  • Serve as the organization's functional trainer, executing performance-based training plans across departments.
  • Oversee and deliver new hire orientation, including material preparation, facilitation, and weekly summary distribution.
  • Serve as administrator for internal training programs. Set up sessions, manage invitations, track attendance, follow up with participants who miss sessions, and document completions.
  • Conduct Level 3 evaluations for all internal trainings and maintain results in the L&D master data tracker.
  • Manage state and federal compliance training schedules, track completion, generate reports, and sustain a minimum 98% completion rate across the organization.
  • Facilitate Big Five personality assessments for individuals and teams, ensuring accurate interpretation and actionable feedback.
  • Maintain and update L&D content within SharePoint and UKG Pro Learning. Assign and manage new leader training content.
  • Support data collection, analysis, and evaluation across all L&D programs to drive continuous improvement.
  • Maintain the Leadership SharePoint page with relevant tools, articles, and updated content.
  • Upload departmental content to UKG Pro Learning as requested and supply participation reports to department leaders.
  • Partner with the HR team to ensure 100% of incoming HR calls are answered within three rings.
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