Learning and Development Specialist II

Volunteers of America Los Angeles•Los Angeles, CA

6d•$81,761 - $86,064•Onsite

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org . As part of the Learning & Development team, the Learning & Development Specialist II conducts training and performs training design, development, utilization, and evaluation of processes and resources for learning, primarily for all levels of leadership and staff throughout the organization. The Learning & Development Specialist II shall develop courses and training materials such as teaching manuals and student guides, in close coordination with the Manager Learning and Development as well as Program and Department leadership. Uses varied learning methodologies including classroom training, blended learning, job aids, experiential learning, and e-learning.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Bachelors Degree in Instructional Design, Communication, Education, or similar discipline, or equivalent relevant experience (4 years)
Two years of experience designing instruction or another similar role.
Three years previous experience as a trainer, corporate training specialist, or related position.

Nice To Haves

Experience working as a member of an HR team.
Familiarity with social services and related issues.
Experience working with learning management systems (LMS).
Bilingual (Spanish) preferred.
Change management experience.

Responsibilities

Conduct training events and programs, both off-the-shelf and developed in-house, for organizational leadership and front-line employees (all levels)
Conduct needs assessments for various VOALA programs and departments
Conduct learner analyses to match training materials to identified needs
Design curricula and training materials to address identified needs
Develop instructional materials
Evaluate and assess instruction and its impact.
Conduct organization-wide training events and programs
Instructor-led training
Train-the-Trainer
Prepare Training materials, provides training logistics, prepare classroom or other training venues
Other tasks as may be required to support organizations learning and development
Conduct needs assessments
Conduct learner analyses
Create and choose instructional material, create instruction content
Facilitate training, Train-the-Trainer, and deliver training programs throughout VOALA.
Evaluates training, seek and incorporate feedback
Executes and oversees logistics of training, such as scheduling, announcements, technology needs, etc.
including supporting HR Programs internal training
Other duties as required and is subject to change at any time.