Learning and Development Intern (85977)
About The Position
Are you passionate about learning, professional growth, and helping others succeed? Join our Human Resources team as a Learning and Development (L&D) Intern and gain hands-on experience supporting impactful training programs and employee development initiatives across the Town of Erie. In this role, you'll work alongside our Organizational Development Manager to gain valuable exposure to the day-to-day operations of Learning and Development. You'll have opportunities to: Coordinate training programs and learning events Support training communications and logistics Assist with learning management system administration Help evaluate training effectiveness and learner feedback Contribute to the development of training content and resources As part of your internship experience, you'll also have the opportunity to facilitate a dedicated section of our new manager training program. With coaching, feedback, and support from the team, you'll develop confidence in public speaking, learner engagement, and training delivery while making a meaningful contribution to the growth and success of our employees.
Requirements
- High School diploma or equivalent (GED)
- One year of administrative and/or customer service experience in general customer service, business, HR or a related field.
- Pursuit of a degree in Organizational Development, Organizational Psychology, Organizational Leadership, Adult Learning, Training and Development, Instructional Design, or Human Resources will substitute for the one year of experience.
- Demonstrated passion for service and a growth mindset.
Responsibilities
- Assist with training communications, including monthly training updates and upcoming session announcements
- Assist with scheduling training sessions including booking rooms, scheduling guest facilitators, and sending calendar invites
- Assist with room setup, lunch ordering, and onsite training logistics
- Assist with recording vendor training sessions when applicable
- Follow up with participants regarding training prework requirements
- Track attendance and mark training completions in Paycom Learning
- Assist with ordering training materials and preparing course materials
- Run LMS reports and respond to general L&D inquiries
- Update training records and manually mark course completions when necessary
- Maintain and update organizational training resources (Insight team wheels and SharePoint content)
- Support post-training administration, including marking attendance and tracking completion
- Create and distribute Microsoft Forms for 360 evaluations and post-learning evaluations
- Monitor evaluation responses and support follow-up communication
- Support development of e-learning content depending on experience and interest
- Provide general program support to ensure smooth delivery of learning initiatives
- Attend one senior staff weekly meeting to give an update on a topic or project that Learning and Development is working on.
- Attend one Council meeting to gain exposure how local government works
Benefits
- Free membership to the Erie Community Center
- Access to the Town's Employee Assistance Program (EAP)
- Colorado Sick Leave (1 hour of accrued, paid leave per 30 hours worked, up to 48 hours per year)
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
High school or GED
