Leadership Development Specialist

Waste Management, Inc. (WM)•Houston, TX

8h•$80,000 - $110,000

About The Position

The Leadership Development Specialist serves as a lead facilitator for WM leadership development programs and workshops, delivering engaging, experiential learning sessions that accelerate leader growth and effectiveness. As a facilitator, coach, and learning partner, the role guides leaders through workshops and cohort-based programs that build self-awareness, strengthen leadership capability, and support meaningful behavior change aligned with WM’s strategic priorities. The position applies expertise in leadership development, adult learning, coaching, and group facilitation to create impactful learning environments for audiences ranging from frontline leaders to senior executives. In addition to facilitating learning experiences, the specialist contributes to designing and improving learning solutions, including workshop content, tools, and resources. Learner feedback and business needs inform efforts to improve engagement, effectiveness, and impact. Occasional travel may be required based on business needs, stakeholder partnerships, and program support.

Requirements

Bachelor’s degree (accredited) in Business, Marketing, Human Resources, or Education; alternatively, a high school diploma or GED (accredited) and four years of relevant experience.
Five years of relevant work experience delivering and facilitating training programs, in addition to the education requirement.
Five years of experience with learning management systems and creating reports.

Responsibilities

Facilitate experiential leadership development programs, workshops, and cohort-based learning experiences for frontline leaders, senior executives, and high-potential talent.
Apply leadership theory, adult learning principles, coaching methodologies, and group dynamics expertise to create psychologically safe environments that foster reflection, peer learning, behavior change, and leadership effectiveness.
Lead complex leadership discussions, helping participants navigate ambiguity, challenge assumptions, surface insights, and connect learning to business challenges and organizational priorities.
Guide learners through activities, simulations, case studies, assessments, and reflective exercises, using dialogue, teachable moments, and feedback to meet learning outcomes.
Adapt facilitation to participant needs, group dynamics, organizational context, and program objectives; manage difficult conversations, differing perspectives, and challenging group dynamics.
Use coaching, questioning, and active listening to deepen self-awareness, encourage critical thinking, strengthen accountability, and support learners’ development.
Serve as the primary contact and advocate for assigned leadership cohorts, supporting the learner experience from program launch through graduation while balancing learner needs, business priorities, and program goals.
Diagnose leadership and performance development needs and recommend targeted solutions, workshops, and interventions aligned with WM’s leadership strategy and business objectives.
Design, develop, and improve foundational leadership workshops, toolkits, learning resources, and participant materials using learner feedback and program outcomes.
Review learner feedback, participation data, assessment results, and program metrics to make data-informed adjustments to facilitation, learning experiences, and development offerings.
Use learning technologies, digital platforms, and innovative facilitation practices to deliver, manage, and scale leadership development experiences.
Build organizational partnerships and connect leadership development initiatives to enterprise priorities, organizational effectiveness, and business outcomes.
Model and champion WM’s values and leadership expectations.