Leadership Development Specialist

Waste Management, Inc. (WM)•United States,

8h•$80,000 - $110,000

About The Position

The Leadership Development Specialist serves as a lead facilitator for WM’s leadership development programs and workshops, delivering engaging, experiential learning sessions that support leader growth and effectiveness. As a facilitator, coach, and learning partner, the role guides leaders through workshops and cohort-based programs that build self-awareness, strengthen leadership capability, and encourage meaningful behavior change aligned with WM’s strategic priorities. The specialist uses expertise in leadership development, adult learning, coaching, and group facilitation to create impactful learning environments for audiences ranging from frontline leaders to senior executives. In addition to facilitating learning experiences, the specialist contributes to the design and continuous improvement of learning solutions by developing and enhancing workshop content, tools, and resources. The role uses learner feedback, program outcomes, and business needs to improve engagement, effectiveness, scalability, and impact. Occasional travel may be required based on business needs, stakeholder partnerships, and program support.

Requirements

Accredited bachelor’s degree in Business, Marketing, Human Resources, or Education; alternatively, an accredited high school diploma or GED and four years of relevant experience.
Five years of relevant work experience delivering and facilitating training programs, in addition to the education requirement.
Five years of experience with learning management systems and creating reports.

Responsibilities

Facilitate experiential leadership development programs, workshops, and cohort-based learning experiences for frontline leaders, senior executives, and high-potential talent.
Apply leadership theory, adult learning principles, coaching methodologies, and group dynamics expertise to create psychologically safe environments that foster reflection, peer learning, behavior change, and leadership effectiveness.
Lead complex discussions that help participants navigate ambiguity, challenge assumptions, surface insights, and connect learning to business challenges and organizational priorities.
Guide learners through experiential activities, simulations, case studies, assessments, and reflective exercises, using dialogue, teachable moments, and learner feedback to achieve learning outcomes.
Adapt facilitation approaches to participant needs, group dynamics, organizational context, and program objectives, including managing difficult conversations and competing perspectives.
Use coaching, questioning, and active listening techniques to deepen self-awareness, critical thinking, accountability, and learner development.
Serve as the primary point of contact and advocate for assigned leadership cohorts, supporting learners from program launch through graduation and balancing learner needs with business priorities and program goals.
Diagnose leadership and performance development needs and recommend targeted development solutions, workshops, and interventions aligned with WM’s leadership strategy and business objectives.
Design, develop, and improve foundational leadership workshops, toolkits, learning resources, and participant materials using learner feedback and program outcomes.
Review learner feedback, participation data, assessment results, and program metrics to make data-informed adjustments to facilitation and learning offerings.
Use learning technologies, digital platforms, and innovative facilitation practices to deliver, manage, and scale leadership development experiences.
Build organizational partnerships and connect leadership development initiatives to enterprise priorities, organizational effectiveness, and strategic business outcomes.
Model and champion WM’s values, leadership expectations, behaviors, and standards.