Learning & Development - Leadership Development Manager

Metro Credit Union•Chelsea, MA

5d•Hybrid

About The Position

This role is focused on changing how leadership actually shows up in the business, rather than just delivering on a training plan. Metro Credit Union is seeking a Leadership Development Manager who is eager to build, experiment, influence, and make a visible difference. The manager will partner directly with the VP of Learning & Talent to enhance manager effectiveness, boost engagement, elevate talent discussions, and create practical solutions that empower leaders in critical moments. The ideal candidate is excited by bold building, data-driven problem-solving, experimenting with new tools, and helping leaders become more effective.

Requirements

7+ years of experience in leadership development, talent development, organizational development, manager effectiveness, or a related field.
Experience working directly with leaders and managers at multiple levels.
Strong facilitation, coaching, consulting, and influence skills.
Ability to translate data and insights into practical action.
Demonstrated clear business impact, not simply program delivery.

Nice To Haves

Experience with employee engagement surveys, talent review, succession planning, or performance management enablement.
Experience with talent platforms such as Lattice.
Comfort experimenting with AI tools, agents, simulations, and practical use cases that improve learning, coaching, or organizational effectiveness.

Responsibilities

Lead Manager & Leadership Capability: Strengthen expectations for effective people leadership, design practical leadership and manager development experiences tied to measurable outcomes, and build scalable tools, coaching support, and reinforcement strategies.
Drive Talent & Engagement Outcome: Lead engagement survey administration, interpretation, and manager action planning, help managers improve coaching, feedback, development, and performance conversations, and translate employee feedback, performance trends, and talent data into actionable recommendations.
Scale Impact Through Data & AI: Use data to identify patterns, risks, and opportunities related to manager effectiveness, experiment with AI tools, agents, simulations, and other emerging approaches to make leadership development more practical, scalable, and engaging, and measure leadership development effectiveness and connect efforts to meaningful outcomes.