Learning & Development - Leadership Development Manager

Metro Credit Union•Chelsea, MA

1d•$105,000 - $135,000•Hybrid

About The Position

This role is focused on fundamentally changing how leadership shows up in the business, rather than just delivering on a training plan. The Leadership Development Manager will partner with the VP of Learning & Talent to enhance manager effectiveness, boost engagement, improve talent discussions, and create practical solutions for leaders. The ideal candidate is excited by bold building, data-driven problem-solving, experimentation with new tools, and helping leaders become more effective.

Requirements

7+ years of experience in leadership development, talent development, organizational development, manager effectiveness, or a related field.
Experience working directly with leaders and managers at multiple levels.
Strong facilitation, coaching, consulting, and influence skills.
Ability to translate data and insights into practical action.
Demonstrated clear business impact, not simply program delivery.

Nice To Haves

Experience with employee engagement surveys, talent review, succession planning, or performance management enablement.
Experience with talent platforms such as Lattice.
Comfort experimenting with AI tools, agents, simulations, and practical use cases that improve learning, coaching, or organizational effectiveness.

Responsibilities

Lead manager and leadership capability development.
Strengthen expectations for effective people leadership across the organization.
Design practical leadership and manager development experiences tied to measurable outcomes.
Build scalable tools, coaching support, and reinforcement strategies to help managers succeed.
Drive talent and engagement outcomes.
Lead engagement survey administration, interpretation, and manager action planning.
Help managers improve coaching, feedback, development, and performance conversations.
Translate employee feedback, performance trends, and talent data into actionable recommendations.
Scale impact through data and AI.
Use data to identify patterns, risks, and opportunities related to manager effectiveness.
Experiment with AI tools, agents, simulations, and other emerging approaches to make leadership development more practical, scalable, and engaging.
Measure leadership development effectiveness and connect efforts to meaningful outcomes.