Leadership Development Associate – Manager-in-Training | Remote

Globe Life AIL - Lisa Russel•Salem, OR

4d•Remote

About The Position

AO is seeking motivated individuals to join our growing remote team as Leadership Development Associates (Manager-in-Training). This opportunity combines client service, benefits education, relationship building, and structured leadership development. You'll begin by working directly with clients who have requested information about available benefits while developing the communication, business, coaching, and leadership skills needed for future management opportunities. Whether you're beginning your career, changing industries, or ready to take your professional development to the next level, we provide the training and support to help you succeed. Previous insurance or management experience is not required. AO operates within the American Income Division of Globe Life and serves working families, union members, associations, veterans, and their families. Our representatives help clients understand supplemental benefits and financial protection options while providing professional, ongoing service and support. Since 2020, our organization has operated in a fully virtual environment, allowing representatives to work from home while remaining connected through technology, structured training, mentorship, and team collaboration. Our culture emphasizes integrity, accountability, professional development, client service, and performance-based advancement.

Requirements

Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating with clients through Zoom and phone
Be willing to participate in required training and professional development
Be willing and able to obtain the appropriate state insurance license

Nice To Haves

Excellent communication and interpersonal skills
Strong relationship-building abilities
Leadership potential and initiative
Positive, professional demeanor
Self-motivation and personal accountability
Goal-oriented mindset
Strong organization and time-management skills
Adaptability and resilience
Problem-solving and critical-thinking abilities
Ability to work independently from home
Comfort using technology and virtual communication platforms
Coachability and openness to feedback
Commitment to continuous learning and professional development
High standards of integrity and client service
Experience in Customer Service
Client Relations
Sales
Retail
Hospitality
Healthcare
Education
Administrative Support
Account Management
Team Leadership
Management
Military Service
Previous leadership, management, or insurance experience

Responsibilities

Meet with clients virtually through Zoom and phone appointments
Connect with clients who have requested information regarding available benefits
Identify client needs through thoughtful, professional conversations
Explain supplemental benefit and coverage options clearly
Answer questions and provide personalized guidance
Assist clients throughout the application and enrollment process
Provide ongoing service and follow-up
Maintain accurate client records and documentation
Build long-term relationships through trust, integrity, and exceptional service
Participate in structured leadership training
Receive ongoing coaching and mentorship from experienced leaders
Develop communication, presentation, and problem-solving skills
Learn coaching and team-development fundamentals
Strengthen organization, time management, and accountability
Collaborate with team members on performance and client-service goals
Learn virtual business systems and operational best practices
Prepare for future training, mentorship, and management responsibilities