Leader

EMPIRE OFFICE INC•Secaucus, NJ

2d•$115,000 - $135,000•Onsite

About The Position

Empire and Co. is a leader in delivering innovative workplace solutions nationwide. With over 80 years of industry experience and more than 565 full-time employees, we partner with leading architects, designers, brokers, craftsmen, and manufacturers to create high-performing, cost-effective environments that solve business challenges and activate brands. Our continued growth reflects our commitment to operational excellence, client service, and delivering complex projects with precision and professionalism. Empire and Co. is currently seeking a Leader for its Project Management Department located at our Secaucus office locations. We are looking to add an individual that can help the growing team develop / implement methodologies that enhance overall performance. This leadership role is responsible for overseeing a team of Project Managers while maintaining strategic oversight of complex projects from initial budgeting through final client closeout. The Project Manager Lead ensures consistent execution, quality control, and adherence to company standards across all projects. This position is highly collaborative and hands-on, providing guidance, escalation support, and accountability for on-site delivery and installation of all furniture, fixtures, and equipment (FFE). The role also serves as a facilitator for the installation process of new client purchases along with being a key liaison between clients, internal teams, and external vendors to ensure customer expectations are met.

Requirements

Minimum 7+ years of experience in project management, facility management, design, or office furniture environments
Prior experience leading, mentoring, or supervising project teams strongly preferred
Strong leadership, organizational, and follow-through skills
Proficiency in Microsoft Office (Outlook, Excel, Word)
Proficient in use of Microsoft Teams
Excellent written and verbal communication skills
Ability to work collaboratively across departments and lead by example
Strong interpersonal and client-facing skills
Proficiency with basic mathematical disciplines
Ability to read and interpret construction drawings, furniture specifications, and architectural plans
Demonstrated problem-solving and decision-making skills aligned with company protocols
Ability to work flexible hours as needed to support the team and meet client expectations
Ability to travel on an as-needed basis

Responsibilities

Team Leadership & Oversight
Lead, mentor, and support a team of Project Managers to ensure successful project execution
Provide guidance on best practices, workflows, and problem resolution
Review project plans, schedules, and deliverables to ensure consistency and accuracy
Act as an escalation point for complex project issues, client concerns, and on-site challenges
Partner with Sales and Operations leadership to align project execution with business goals
Support onboarding and training of new Project Managers
Monitor team workload, timelines, and performance to ensure deadlines and service levels are met
Monitor workflow and provide a general status of team progress on a weekly bases for all project currently being handled
Flag high profile – large project timing as part of general review
Provide oversite to allow Empire & Co to modify process to incorporate best practices and efficiencies as market trends evolve
Project & Client Management
Provide senior-level oversight of projects from kickoff through closeout
Review all FFE items and coordinate with clients, architects, and designers Including furniture, film, signage, vending, plants, accessories, and supplies
Oversee PM function that qtys ordered – part of project – are propperly incorporated into manpower allocations by the Operations Team
Participate in client kickoff meetings, construction meetings, and conference calls as needed
Ensure milestone dates are established and communicated properly to all involved parties as necessary
Oversee development of delivery and installation schedules for all FFE vendors
Oversee coordination of field verifications of critical site requirements
Ensure coordination with general contractors, trade workers, and building management (e.g., elevators, loading docks) between Empire & Co teams and respective clients and or their representatives
Review installation documentation for uniformity, completeness and accuracy
Site & Installation Oversight
Ensure accuracy of incoming deliveries and spot-check orders and quantities
Proper coordination with client provided 3rd party vendors to ensure schedules are complete and properly circulated
Verify teams ensure job sites are maintained safely and excess product is managed appropriately
Monitor site progress and proactively address issues or delays
Support troubleshooting of on-site issues and provide direction to Project Managers
Assist in securing additional work orders and coordinating with Sales and Operations
Oversee manufacturer training coordination for proper use of furniture
Ensure punch lists are prepared, tracked, and resolved
Coordinate final furniture walkthroughs and client closeout activities
Provide Close Out Docs – Plans – Operational materials if requested