Shift Leader

Rambilas Group LLC•Orlando, FL

About The Position

At Moe’s Southwest Grill, we pride ourselves on delivering fresh, high-quality food with exceptional customer service in a fun, energetic environment. We’re looking for motivated leaders who thrive in a fast-paced setting and are passionate about developing teams and creating great guest experiences. The Shift Leader is responsible for overseeing daily restaurant operations during assigned shifts. This role supports the General Manager in driving sales, ensuring operational excellence, maintaining food safety standards, and leading the team to deliver outstanding service.

Requirements

Previous restaurant or food service experience required
Leadership or supervisory experience preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Dependable, detail-oriented, and team-focused
Flexible schedule, including nights, weekends, and holidays
Must be at least 18 years old
Able to obtain and maintain ServSafe certification
Ability to stand for extended periods
Ability to lift up to 30–50 pounds
Ability to bend, reach, and perform repetitive tasks

Nice To Haves

Leadership or supervisory experience preferred

Responsibilities

Lead and motivate team members to deliver exceptional customer service
Ensure food quality, safety, and sanitation standards are consistently met
Oversee opening and closing procedures
Manage shift operations, including cash handling and drawer accountability
Assist with training, coaching, and developing team members
Maintain cleanliness and organization throughout the restaurant
Monitor inventory levels and communicate supply needs
Resolve guest concerns quickly and professionally
Support sales growth through execution of company initiatives and local store marketing