Leader, Solutions Engineer- SLED - Splunk (REMOTE)
About The Position
This role leads solutions engineering teams to align Cisco architectures with customer needs, driving optimal outcomes for customers through sustained team and individual performance. It involves building and sustaining strong, long-term relationships with customers. The position collaborates with customers to understand their business goals, identify cross-architecture solution opportunities, and create demand based on customer roadmaps, emerging technologies, and industry challenges. It transforms strategic goals into actionable sales initiatives and ensures successful execution and alignment with organizational objectives, emphasizing market expansion and revenue opportunities to drive growth and Cisco’s market leadership. The role facilitates cross-architecture/business unit collaboration to ensure client-focused solutions, continued growth/demand generation, and technological evolution of Cisco’s architectures.
Requirements
- 10 years of experience in Software Solutions Engineering
- 2 years of leadership experience
- Must be a citizen of the United States.
Nice To Haves
- Ability to develop and drive initiatives to help pipeline growth and adoption.
- Experience working with state and local governments and education accounts.
- Technical acumen and understanding of cybersecurity and observability.
- Ability to travel up to 50% within the Western United States.
Responsibilities
- Oversees technical sales management activities for a defined region, operation, theatre/country or geo.
- Involves up to 25% customer/partner-facing time, engaging with high-level stakeholders such as CXOs, Directors, and key IT personnel. Direct customer engagement is limited to strategic accounts and large competitive deals.
- Supports teams with consulting, problem-solving and delivering the most impact during discovery, consultation, and presentation.
- Medium to high corporate interlock, leveraging extensive internal and external relationships to drive collaboration, achieve diverse business goals, and advance corporate initiatives.
- Sales cycle varies by segment—when directly involved in sales activities, the sales cycles often exceeds one year and sometimes span multiple years.
- Success Measures include Revenue Growth & Market Expansion, Enhanced Customer Success, Profitability and Increased Operational Efficiency, Strategic Sales Execution/ Team’s Quota Performance, Partner & Stakeholder Engagement.
- Typically, directs a team of Managers—both those managing Managers and those managing Solutions Engineers—within multiple Regions.
- Unifies technical sales strategy with account planning, streamlining processes and improving sales cycle.
- Develops technical sales initiatives aligned with strategy and articulates market expansion and revenue goals.
- Manages high-stakes technical client engagements, forging partnerships on complex, large-scale solutions.
- Designs demand-driving events that showcase Cisco’s technology experiences and develops tools and roadmaps that drive customer connection.
- Unifies cross-functional feedback to coach towards sustainable quota achievement and develop team’s leadership capabilities.
- Facilitates collaboration, leveraging cross-functional influencers to shape account strategies.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
- Cisco restricted stock units
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
