Leader, Software Engineering

Cisco•Rtp, NC

About The Position

The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology. We specialize in implementing and optimizing our Supply Chain ERP solution, a critical backbone for managing everything from procurement to delivery. Our expertise ensures seamless integration of processes, providing real-time visibility and control over our entire supply chain operations. We empower data-driven decisions that enhance efficiency, reduce costs, and improve overall operational agility.

Requirements

BS or MS in Computer Science, Artificial Intelligence, or equivalent experience
8+ years of experience in software, DevOps, or systems engineering
4+ years of experience in engineering leadership across diverse teams and time zones
Fluency in designing, architecting, and deploying AI enabled enterprise applications.
Proven track record of adopting an AI-first engineering approach and driving team-wide usage of AI-assisted development tools and workflows
Extensive SaaS, cloud infrastructure, and distributed systems experience
Proven ability to drive technical strategy and deliver large-scale enterprise engineering and AI initiatives
Skilled at balancing tactical operational needs with long-term strategic, architectural, and quality objectives
Experience leading agile teams and managing complex engineering priorities, deadlines, and deliverables
Strong communication and stakeholder management skills across engineering, product, and executive leadership
Deep experience developing, scaling, and managing high-performing engineering teams

Nice To Haves

Experience or familiarity with MLOps/LLMops tooling, evaluation frameworks, and AI data pipelines
Experience with building and maintaining various Oracle Fusion Cloud modules, including ERP (Enterprise Resource Planning), SCM (Supply Chain Management), and CX (Customer Experience).
A solid grasp of core business processes in areas such as finance and supply chain management to effectively align technical solutions with business needs.

Responsibilities

Lead, mentor, and develop software and AI engineers while fostering innovation, collaboration, and technical excellence
Collaborate with technical leads to guide architectural decisions, improve system performance, manage technical debt, and integrate modern AI capabilities
Partner with Product, Supply Chain, Business Operations, and SMEs to clarify requirements, align priorities, and drive AI-enabled business solutions
Monitor and resolve production issues to ensure system stability, model/data integrity, and timely support
Remove obstacles, manage risks, and ensure teams have the tooling, platform infrastructure, and support needed for delivery
Conduct 1:1s, performance reviews, and drive team health, engagement, and continuous learning initiatives
Lead hiring, onboarding, and workforce planning to build high-performing engineering teams skilled in modern AI paradigms
Collaborate with cross-functional teams, customers, and external AI/technology vendors

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses subject to Cisco’s policies (non-sales roles)
performance-based incentive pay on top of their base salary (sales roles)
grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time