Leader, Product Admin, Money Movement

Interac Corp. • Toronto, ON

3d • CA$165,000 - CA$190,000 • Hybrid

About The Position

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Requirements

• 15+ years of progressive leadership experience in Technology Delivery and Operations, with a strong track record of operating large-scale, 24x7, 99.99% available, mission critical platforms.
• Experience in financial systems and payments ecosystems, including money movement, transaction processing, and regulated financial services environments.
• Deep expertise in high volume, low latency platforms and distributed system.
• Demonstrated experience building and operating product administration platforms, including administrative portals, back office systems, user and entitlement management, configuration services, and gateway or orchestration layers.
• Proven ability to define and communicate a clear technology and operations vision, aligning platform execution with business strategy, client needs, and customer outcomes.
• Strong background in platform reliability, operational resilience, high availability architecture, and disaster recovery for always on payment systems.
• Hands on experience modernizing legacy platforms, including adoption of cloud technologies, modern software engineering practices, DevOps, SRE, and automation-first operating models.
• Solid understanding of security, risk management, and regulatory expectations within payments or broader financial services ecosystems.
• Proven leadership and people management experience, with a consistent track record of building, developing, and leading high performing, diverse technology and operations teams.
• Strong stakeholder management and influencing skills, with the ability to drive alignment across product, engineering, operations, risk, security, and executive leadership.
• A mindset grounded in operational excellence, continuous improvement, and customer centric outcomes.
• Eligibility to work for Interac Corp. in Canada in a full time capacity.

Responsibilities

• Build an exceptional partnership with the peer Money Movement Business Leader to align on e Transfer product strategy and jointly define and deliver the technology roadmap required to execute that strategy.
• Lead, develop, and inspire high-performing technology and operations teams, fostering accountability, engineering excellence, and a culture of continuous improvement.
• Define and execute the end-to-end technology and operations strategy for Money Movement (e Transfer) product admin domain, aligned with Interac’s enterprise strategy and long-term technology roadmap.
• Own reliability, performance, availability, and resilience of e Transfer Product Admin Services platforms, ensuring 24/7 operational excellence and adherence to strict service level objectives.
• Drive modernization of e Transfer product administration platforms, including cloud adoption, infrastructure evolution, software engineering practices, and operational tooling.
• Ensure technology and operational readiness to support evolving e Transfer use cases, increasing transaction volumes, client growth, and regulatory requirements.
• Partner closely with internal stakeholders including Product, Architecture, Platforms, Infrastructure, CISO, Risk, Legal, and Compliance to deliver integrated and compliant outcomes.
• Lead financial and resource planning for the Product Admin Services portfolio, including capacity management, vendor strategy, investment planning, and cost optimization.
• Drive automation across build, test, deployment, monitoring, and incident management to improve operational efficiency and reduce risk.
• Establish, mature, and govern operating models including ITSM practices, incident, problem, and change management for e Transfer platforms.
• Ensure strong security, risk management, and compliance controls across Product Admin Services, aligned with financial services and payments industry standards.

Benefits

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed