Leader In Training (full-time)

Vancouver Mall•Vancouver, WA
•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The LIT works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. This role delivers customer service and generates sales, supports Teammate recruiting, training, and development, manages visual merchandising within assigned zones, and completes store operations. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position regularly works in a retail store setting and has no supervisory responsibilities. The listed pay range is $18–$22 per hour, based on base pay plus sales commission for sales positions. Final offers depend on factors such as skills, experience, location, and qualifications. Buckle offers benefits for eligible teammates, with benefits varying by employment status and eligibility.

Requirements

  • High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to regularly stand, walk, handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
  • Visual abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

  • Greet Guests, provide attentive and knowledgeable service, answer merchandise questions, and recommend or locate products based on Guest needs.
  • Create a wardrobing experience by anticipating Guest needs, suggesting additional items, demonstrating products, and sharing product knowledge and sales education.
  • Maintain knowledge of promotions, payment and exchange policies, and security practices; achieve sales goals and support Teammates’ sales presentations.
  • Use the Sales Presentation Guide daily and meet or exceed performance standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest Connect.
  • Build Guest relationships and client-based business, investigate ways to expand Guest selections, and communicate Guest levels to the Team.
  • Recognize recruiting opportunities and assist in leading, motivating, training, and educating new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
  • Maintain a positive floor culture, model dress-code standards, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete daily tasks.
  • Coach and influence denim showmanship and fit-card results, develop departmental results, balance assigned department-manager actions, and complete mid-week check-ins.
  • Demonstrate leadership during assigned segments by monitoring Guest assistance, involving Guests with products, obtaining Guest names, and keeping fellow leaders and Teammates informed.
  • Manage product through zone ownership, including product knowledge, placement, preference, weekly checklists, product life cycle, and tracking results.
  • Assign zones and projects with learning goals, confirm adherence to visual standards and checklists, execute new tools and videos, and communicate merchandising recommendations to the Store Manager.
  • Give informative and influential store tours and ensure the sales floor is consistently sized and new freight is appropriately displayed.
  • Work a flexible schedule as needed, use the planner and complete opening and closing checklists, recognize security risks and theft, and follow loss prevention guidelines, including daily bag and purse checks.
  • Execute and teach Point of Sale procedures; handle calls from the Corporate Office; follow return, exchange, payment, and loss prevention policies; and use tools on the home page.
  • Give guidance and feedback to non-sales positions, complete scheduled shifts and cover shifts when needed, and provide feedback about merchandise handling concerns.
  • Report policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely and confidential manner.
  • Maintain a clean, organized, and shoppable store; follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Support Leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to a positive team spirit, and complete special projects or other assigned duties.

Benefits

  • Medical coverage with a choice of two plans, 100% coverage for preventive care, and virtual care access.
  • Dental and vision insurance.
  • 24/7 virtual care for general, behavioral, and dermatology consultations.
  • Employee Assistance Program resources, including confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with traditional and Roth options and discretionary company matching for qualifying teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for teammates enrolled in the high-deductible medical plan.
  • Performance-based incentive bonuses for eligible teammates.
  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Vacation time earned according to role and years of service, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
  • 40 hours of sick time per year or more where required by law, prorated for the first partial year; up to 80 hours may be carried over, subject to an 80-hour annual maximum including carryover.
  • One floating holiday and up to three days of bereavement leave.
  • One paid volunteer day for salaried teammates.
  • Company-paid basic life and AD&D insurance, with optional teammate-paid supplemental life and short- and long-term disability plans.
  • Paid and unpaid leave of absence support for qualifying situations.
  • Medical leave pay for eligible salaried teammates, which can be used as paid parental leave for qualifying teammates.
  • Optional accident, critical illness, and hospital indemnity insurance.
  • Legal services, identity theft protection, and pet insurance for eligible teammates.
  • Eligible part-time teammates may access medical plans, 401(k) with company match, and Employee Assistance Program resources; paid leave accrues in applicable states.
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