Leader, Business Intelligence

Cisco•Austin, NC

6d•Remote

About The Position

The Americas Sales Strategy, Planning, and Operations (SP&O) organization is a dynamic team where innovation and technology converge to assist sales teams in achieving customer outcomes. We are looking for a top-tier Americas Business Intelligence & Analytics (BIA) Leader to establish vision, direction, develop roadmaps, and foster success behaviors for our BIA organization. This team supports the Americas Sales Strategy Planning & Operations (SP&O) organization by driving data strategy, executing key operational initiatives, and maintaining strong partnerships with the Sales Leadership team, CETO, Revenue Intelligence, and other cross-functional collaborators.

Requirements

12+ years of experience in a combination of Sales Business Intelligence & Analytics, and Operations.
Strong business acumen.
Minimum BA/BS Degree (MBA or equivalent experience is preferred).
Experience using Business Intelligence visualization tools like PowerBI, Tableau, QlikView, Einstein Analytics, and Looker for the creation and automation of Enterprise-Scale dashboards.

Nice To Haves

Experience with using and implementing Generative AI in one or more environments.
Experience building strong visualizations and extensive development experience with PowerBi, Tableau and/or other Business Intelligence tools.
Familiarity with writing advanced SQL, Python, Dax or other BI languages to develop data models and orchestrate data from multiple sources.
Experienced with Americas territory design, sales structure, business entities / products, and overall hierarchy, with an understanding of how each role plays an integral part to success.
Experience capturing business requirements and needs from stakeholders and translating them into actionable insights.
Extensive familiarity with Cisco’s data (SAP Hana, Snowflake, Teradata), CRM (SalesForce, Gong), and forecasting (NGF) systems.
Solid understanding of AI and automation tools (Circuit, Cursor, Claude, Git etc.) and their application in optimizing business motions and eliminating pain points.
Proven people leader with experience leading large, cross functional teams.
Familiarity with development within an Agile or similar project management framework.
Strong communications & influencing skills, experience working with partners at all levels, and familiarity with producing executive level content and conducting executive level conversations.
Curious and flexible, enjoys variety, and willing to tackle different roles/responsibilities as business needs evolve.
A standout colleague who loves a challenge and always has a teammate's back.

Responsibilities

Set the vision, direction, developmental roadmaps, and behaviors for success for our Business Intelligence & Analytics organization.
Serve as a key advisor to leadership and coach to the BIA team, modernizing Business Intelligence approaches, owning strategic analytics, driving automation, and delivering field analytics across various mediums (Americas PowerBI, Executive Console, SalesAI Assistant, etc.).
Lead a team of Business Analysts, AI Engineers, and Data Scientists in designing the Americas’ analytical framework and ensuring the necessary data infrastructure for insights.
Build and empower an organization capable of data modeling, design, and creating meaningful visualizations.
Utilize a variety of AI capabilities to automate, inform, and empower the salesforce.
Communicate the business story, including current activities and future plans, across product business units and executive leadership teams.
Strengthen and build relationships with supporting organizations across Cisco (Finance, CETO, Revenue Intelligence, Business Operations, etc.).
Proactively interact with cross-functional teams to understand business strengths and opportunities, aligning actions accordingly.

Benefits

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program for exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Eligibility to earn annual bonuses (for non-sales roles)
Performance-based incentive pay on top of base salary (for sales roles)
Eligibility for grants of Cisco restricted stock units