Leader, Business Intelligence

Cisco•Atlanta, GA

8d•$117,400 - $172,500•Hybrid

About The Position

The Market Insights team delivers the market intelligence behind executive decision-making at Cisco. We size markets, track the competitive landscape, and analyze customer behavior to inform where Cisco invests, builds, and competes. We’re a team of analysts, data scientists, engineers, and market intelligence leaders focused on the practical application of data to hard business problems. Using proprietary data and machine learning, we surface new market opportunities and flag risks early. Every insight we produce is built to be acted on, so that resource allocation and product roadmaps rest on objective evidence rather than assumption. As a Business Intelligence Analyst, you’ll sit between our data architecture and the strategic decisions it informs. Working with experts from the team, you’ll build the analytical solutions and dashboards that support the market insight analysis in the team and help visualize to give executives clear understanding into market performance — sizing opportunities, measuring how we’re performing against them, and translating what the data says into recommendations leaders can act on.

Requirements

Bachelor's degree in a quantitative field — Business Analytics, Data Science, Economics, Computer Science — or equivalent practical experience.
5+ years in business intelligence, data analysis, or a similar analytical role.
Advanced SQL for data extraction and manipulation.
Hands-on experience with Tableau, Power BI, or a comparable visualization platform.
Strong grounding in data modeling, relational databases, and data warehousing.
Demonstrated experience applying LLMs to business problems — automating analysis, synthesizing unstructured data, or building agentic workflows.

Nice To Haves

Experience with cloud data platforms such as Snowflake, AWS Redshift, or Google BigQuery.
Python or R for statistical analysis and automation.

Responsibilities

Run deep-dive analyses across large, disparate datasets — internal telemetry, third-party analyst data, public financial disclosures — to identify trends, anomalies, and growth opportunities in the global technology market.
Build and maintain TAM models and forecasts for priority segments, tracking forecast accuracy and refining methodology over time.
Develop and maintain interactive dashboards that turn complex datasets into insight an executive can absorb in two minutes.
Apply LLMs and agentic workflows to synthesize unstructured sources — analyst reports, earnings calls, customer feedback — and to accelerate recurring reporting and narrative development.
Architect and optimize the data models behind our analytical platforms for accuracy, scalability, and performance, and continuously improve the collection and reporting workflows that feed them.
Work with Sales, Product Management, and Strategy to turn open business questions into analytical work, and own the reporting cadence that supports their planning.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)