Lead - 3rd Shift

GXO Logistics•Lithia Springs, GA

About The Position

The Lead oversees an assigned warehouse team and area to keep operations running smoothly and help deliver exceptional customer solutions. The role manages operational processes, inventory, order accuracy and timeliness, employee task assignments, training and coaching, warehouse documentation, customer service, safety and policy compliance. The Lead also operates warehouse equipment and tools, tracks orders and investigates problems, catalogs goods and supplies, maintains a clean work environment under the 7S program, and provides backup to warehouse management. The schedule is 3rd shift, Friday through Sunday, 6:00 p.m. to 6:00 a.m. The role requires physical warehouse work, including lifting, extended standing and walking, operating equipment at height, and working in hot or cold environments.

Requirements

At least 2 years of experience in a warehouse environment.
At least 1 year of SAP experience.
Experience with Warehouse Management Systems (WMS) and handheld scanners.
Ability to lift up to 50 lbs. frequently and more than 75 lbs. occasionally.
Ability to carry objects 3–5 feet weighing up to 50 lbs. routinely.
Ability to stand for more than 4 hours and walk continuously for more than 10,000 steps (4–5 miles) per day.
Ability to bend, stoop, squat, twist, and push and pull objects of various shapes and sizes in team lifts.
Ability to tolerate hot and cold work environments.
Ability to operate a reach truck or cherry picker at heights of 23 feet or more.

Nice To Haves

High school diploma or equivalent.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
At least 1 year of experience as a supervisor.
Ability to work in a fast-paced environment.
Skills in inventory control and cycle counting.

Responsibilities

Oversee operational processes to maintain correct inventory levels and ensure orders are completed accurately and on time.
Review workload and assign tasks to employees.
Train and coach the warehouse team, provide developmental opportunities, and recommend performance improvement actions as needed.
Use the warehouse management system correctly and maintain appropriate work documents.
Establish, maintain, and promote exceptional customer service.
Interpret and enforce company policies and safety procedures to ensure compliance.
Safely operate various equipment and tools.
Provide support and backup to warehouse management.
Track orders and investigate problems.
Catalog and track goods and supplies.
Maintain a clean environment in accordance with the 7S program.
Work safely to protect oneself and team members.