Lead Wintel Engineer - Cloud

The Investigo Group•Port Coquitlam, BC

23d•Hybrid

About The Position

We are seeking an experienced Lead Wintel Engineer – Cloud to join our Platform team. This role is crucial for stabilizing, modernizing, and evolving our customer-facing Wintel and identity platforms. The position focuses heavily on Active Directory, authentication, privileged access management, cloud-hosted infrastructure, and operational resilience across the Windows estate. You will act as a subject matter expert, supporting strategic migration initiatives, improving operational governance, and driving service optimization through automation and modern infrastructure practices. This role involves close collaboration with architecture, cloud engineering, cyber security, service management, and delivery teams to ensure platforms remain secure, scalable, and aligned with business and customer needs. The Platform team is responsible for delivering secure, reliable, and high-performing infrastructure services across a range of customer-facing products and platforms. The Wintel Cloud team provides support across 2nd through to 4th line services in a fast-paced environment where collaboration, technical excellence, and customer experience are paramount. This is an excellent opportunity to play a key role in both operational stability and long-term infrastructure transformation initiatives as the organization continues to evolve its cloud and platform capabilities.

Requirements

Strong experience supporting enterprise Wintel infrastructure environments
Deep understanding of Active Directory, ADFS, DNS, Group Policy, and PKI
Experience with Microsoft 365, Azure, and Windows Server technologies
Strong understanding of Identity and Access Management and Privileged Access Management
Experience managing upgrades, migrations, and operational improvement initiatives
Strong PowerShell scripting and automation experience
Experience with endpoint monitoring, deployment, and operational tooling
Strong troubleshooting, problem-solving, and analytical skills
Experience working within secure, regulated, or enterprise-scale environments
Strong stakeholder management and communication skills
Right to work in the UK
Lived in the UK continuously for the past 5 years
Not have spent more than 6 months outside the UK in total during that period
Willing to undergo security vetting as part of the onboarding process

Nice To Haves

Microsoft certifications
ITILv4 Foundation or equivalent process/governance certification
CCSK or other security-related certifications
Experience with virtualisation technologies such as ESX or KVM
Linux administration or engineering experience
Experience within government, law enforcement, SaaS, or other highly regulated sectors
Additional scripting or automation experience

Responsibilities

Design, implement, and optimize customer-facing Wintel services including Active Directory, authentication, and privileged access management
Act as a subject matter expert (SME) across Wintel and cloud-hosted directory services, providing technical leadership and guidance
Lead technical delivery activities relating to Wintel infrastructure, upgrades, migrations, and platform improvements
Track, plan, and coordinate infrastructure upgrades and migration activities while managing operational and delivery risk
Develop and maintain governance standards and operational frameworks for secure Wintel services
Oversee patching, proactive monitoring, health checks, and operational maintenance across Windows infrastructure
Support strategic migration initiatives and cloud transformation projects alongside architecture and cloud engineering teams
Ensure antivirus and EDR tooling is healthy, deployed, and compliant across the Windows estate
Support business continuity and disaster recovery activities, including Veeam administration and recovery planning
Maintain accurate technical documentation to support operational continuity, governance, and audit readiness
Support ISO and compliance-related activities through secure operational practices and technical governance
Drive continuous improvement through automation, optimisation, and service review activities
Collaborate with service management and support teams to improve operational efficiency and customer experience
Promote technical excellence, innovation, collaboration, and continuous learning across the wider team