Lead Window Installer - Tucson

Pella Corporation•Tucson, AZ

1d•Onsite

About The Position

Lead Installers will set expectations regarding productivity, quality, safety, and installation process standards. They will monitor and redirect daily execution to ensure defined processes are followed and customer expectations are met. This role requires effective communication of field issues and areas for improvement, punctuality, and the ability to maintain Avanti property. For external candidates, completion of Avanti Expert 1 and 2 levels is required before becoming a lead. The position involves directing a crew, training on installation processes, and ensuring trucks are equipped for the daily installation quota.

Requirements

Internal Employees must be at the Avanti Expert 2 level to apply for a Lead Position.
Clean driving records to drive company vehicles.
Must pass and complete Avanti Expert 1 and 2 Levels before becoming a lead (External Candidates).
Ability to use cordless drivers, levels, and nail guns.
Ability to climb high ladders safely.
Ability to follow OSHA fall protection procedures.
Ability to lift 50 pounds several times per day.
Communicate professionally and manage customer expectations.
High School Diploma, GED, or prior knowledge of general construction and/or window and door applications or components is desirable but not required.
Outlook software applications (emails).
Ability to navigate Apple iOS and GPS operating system.
Excellent verbal and written English language skills, good public relations, and customer service skills are required.
Ability to read, interpret, understand, and explain documents such as product specifications, warranty manuals, and customer orders.
Ability to effectively present information, gather information from others, and respond appropriately to questions from customers, coworkers, and managers.
Must display excellent phone and email etiquette.
Must be able to present an appropriate attitude for the situation when interacting with customers or coworkers.
A team player must exhibit an ardent desire to learn and promote self-growth.
Must be pro-active, self-disciplined, self-motivated, and demonstrated to follow projects through to completion.
Attention to detail is required.
Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines.
Must be able to develop trust, respect, and confidence in customers, coworkers, and managers.
Must present a clean and neat physical appearance.
Must be able to investigate issues and resolve conflicts in the business and our customers' best interests.
Ability to subtract two-digit numbers and multiply and divide by 10s and 100s.
Ability to perform calculations using units of money, time, measurement, etc.
Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth.

Nice To Haves

General Home Construction experience is a plus.
Window Installation experience is a plus.

Responsibilities

Communicate field issues and areas of improvement effectively.
Be at work on time every day.
Maintain all Avanti property (trucks, tools, proper PPE) in working order.
Keep work areas organized and cleaned at the beginning and end of shifts.
Direct a crew on job specifications and train on proper installation processes.
Ensure the crew truck has all the tools and materials needed to install their daily installation quota.
Use cordless drivers, levels, and nail guns.
Climb high ladders safely.
Follow OSHA fall protection procedures.
Lift 50 pounds several times per day.
Communicate professionally and manage customer expectations.