Lead Wellness Coordinator

TriHealth•Cincinnati, OH

21h•Onsite

About The Position

Make a difference every day as a Lead Wellness Coordinator at TriHealth. Join a compassionate, servant-led team committed to excellence in patient and team member service while working in a supportive, high-energy environment. We offer career growth opportunities, a comprehensive benefits package! Apply today and grow your career with a team that truly values you.

Requirements

Bachelor's Degree in Health Education, Exercise Science, Nutrition or related field
Basic Life Support for Healthcare Providers (BLS)
3-4 years experience Professional Wellness and/or fitness client service
3-4 years experience Customer Service Direct customer service in wellness or fitness

Nice To Haves

Assumes leadership for departmental work teams as assigned by supervisor.
Serves and may be assigned leadership to project teams for product/service development and customer experience.
Serves as department representative on organizational teams and initiatives as assigned.
Provides mentorship to newly hired or less experienced team members.

Responsibilities

Develops, designs and delivers health promotion services, including coordinating all wellness programs for assigned client(s).
Develops and implements annual strategic plan with support of strategic consultant focused on targeted interventions.
Facilitates clear communications with all key stakeholders associated with wellness services as well as internally with TriHealth Corporate Health.
Coordinates customer satisfaction, client reporting, marketing, budgeting and outcome measurements for each customer.
Coordinates daily operations including policies and procedures, customer service, assigned programs, data management and reporting, facility management and client relations.
Meets annual budget and quality assurance goals.
Provides accuracy in quarterly and annual reporting for each client assignment.
Leads work teams as assigned by supervisor.
Serves on project teams for product/service development and customer experience.
Serves as a representative for TriHealth organizational teams and initiatives as assigned.