Lead Water / Wastewater Operator

Inframark•Little Elm, TX

About The Position

The Lead Operator trains and oversees the daily activities of Operators, resolves complex operations problems, and performs maintenance and operations activities at water/wastewater treatment facilities. The role requires a minimum C Water and Wastewater license, along with an operator’s license specific to state and site requirements. The Lead Operator manages daily facility operations and maintenance, allocates work, and provides technical direction and assistance. The role ensures that SOPs and applicable DOT, OSHA, and other requirements are followed, recommends SOP improvements, and works with the Operations Manager on safety and permit compliance. The Lead Operator also coordinates with contract laboratories on reporting limits and QA/QC issues, communicates with clients and customers about routine technical matters, and trains employees in plant operations, repairs, installation techniques, SOPs, and safe work practices. Other duties may be assigned. The position requires a high school diploma or GED and 5–7 years of water/wastewater experience. Previous supervisory experience is preferred. A valid driver’s license is required; a CDL is preferred. The role calls for advanced proficiency with Microsoft Office and the internet, working knowledge of OSHA requirements, DOT regulations, and utility SOPs, and advanced knowledge of process control measures. The Lead Operator is expected to communicate clearly and professionally, collaborate effectively, contribute to a positive customer experience, and promote diversity, respect, and accountability. The role also requires sound problem-solving, attention to detail, delegation and prioritization skills, effective feedback, cost and quality management, and the ability to motivate, coach, and mentor others. The physical demands include frequently lifting 50–60 pounds, loading, unloading, and moving large equipment and tools, accessing confined spaces, and continuously walking and climbing stairs and ladders. The employer is an equal opportunity employer and states that qualified applicants will receive consideration without regard to the listed protected characteristics or disability.

Requirements

High school diploma or GED.
5–7 years of water/wastewater experience.
Minimum C Water and Wastewater license; operator’s license must meet state and site-specific requirements.
Valid driver’s license.
Advanced proficiency with Microsoft Office applications and the internet.
Ability to work with basic office equipment and phone systems.
Working knowledge of OSHA requirements, DOT regulations, and utility SOPs.
Advanced knowledge of process control measures.
Ability to communicate clearly and professionally, collaborate, and maintain composure in challenging situations.
Ability to identify and solve complex issues, pay attention to detail, and develop solutions.
Ability to delegate, prioritize, manage competing priorities and deadlines, and deliver effective feedback.
Ability to manage cost, quality, and expedience.
Ability to motivate, empower, train, coach, and mentor others.
Ability to frequently lift 50–60 pounds, move large equipment and tools, access confined spaces, and continuously walk and climb stairs and ladders.

Nice To Haves

Previous supervisory experience.
CDL.

Responsibilities

Manage day-to-day operations and maintenance activities at treatment facilities.
Allocate work and provide technical direction, assistance, and training to other personnel.
Ensure SOPs and DOT, OSHA, and other requirements are followed.
Recommend improvements to SOPs.
Coordinate with the Operations Manager on safety and permit compliance.
Work with contract laboratories on reporting limits and QA/QC issues.
Communicate with clients and customers about routine technical aspects of operations and respond to inquiries.
Train employees in plant operations, repair and installation techniques, SOPs, and safe work practices.
Delegate, prioritize, and manage the work of others.
Perform other duties as assigned.