Lead Water Mitigation Technician

Dry Force Corp•Columbus, OH

9h•Onsite

About The Position

Allphase Restoration is seeking a hands-on, customer-focused Lead Water Mitigation Technician to lead emergency water damage projects from job setup through completion. In this role, you will supervise technicians in the field, ensure work is completed safely and according to SOPs, and maintain high standards for documentation, quality control, and customer satisfaction.

Requirements

High school diploma or equivalent required.
2 - 3 years of experience in construction, plumbing, water mitigation, and/or carpentry.
Proven experience in a lead, crew chief, or supervisory role within the restoration industry.
Valid driver’s license.
Ability to work weekends, overtime, and holidays, and participate in on-call rotation.
Strong attention to detail and a mindset of continuous improvement and team support.
Ability to lift 50+ lbs regularly.
Frequent bending, twisting, kneeling, and working in tight spaces (including crawl spaces).
Ability to climb ladders and work at varying heights when needed.
Comfortable working in environments requiring PPE (respirators, hard hats, protective gear).

Nice To Haves

IICRC WRT certification (or water/mold-related certification) preferred.

Responsibilities

Lead and manage a team of technicians on mitigation projects
Oversee job sites from setup through completion
Set up and monitor drying equipment (fans, dehumidifiers)
Perform and direct demolition of water- and fire-damaged materials
Pack out and handle customer belongings when needed
Track drying progress using moisture meters
Complete job notes, photos, and documentation in DASH daily
Ensure accurate files to support billing and reduce return trips
Provide professional, high-quality customer service
Communicate additional scope needs to the sales team
Represent the company professionally in customers’ homes
Drive company vehicles safely to and from job sites
Enforce SOPs, safety protocols, and proper PPE use
Maintain clean, organized job sites, vehicles, and equipment

Benefits

Competitive pay based on experience
Opportunities for advancement and leadership growth
Supportive team culture and consistent training
Company-supported training and assistance in obtaining industry certifications (IICRC, etc.)
Full-time position with stable, year-round work
Company-paid Health Insurance for the Employee
Vision and Dental insurance
Company-paid Short- and Long-Term Disability
Company-paid Life Insurance
401(k) with company matching
Ancillary Benefits (Hospital, Critical Illness, Accident)
Paid time off and Holidays