Lead Warehouse - Austin

Pella Windows & Doors•Austin, TX

7d•Onsite

About The Position

This role is responsible for assisting in the training of department staff, ensuring daily pre-checks are completed, communicating vehicle and trailer issues, enforcing safety guidelines, maintaining a clean and safe working environment, verifying load security, processing documentation, and supporting team members. The position requires a proactive and self-disciplined individual with strong communication and organizational skills.

Requirements

High School Diploma, GED or prior knowledge of general construction and/or window and door applications or components is desirable but not required.
Excellent verbal and written English language skills.
Good public relations, public speaking and customer service skills.
Ability to read, interpret, understand and explain documents such as product specifications or warranty manuals and customer orders.
Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers, and managers.
Excellent phone and email etiquette.
Ability to present an appropriate attitude for the situation when interacting with customers or coworkers.
Must be a team player and exhibit a strong desire to learn and promote self-growth.
Must be proactive, self-disciplined, self-motivated and have a demonstrated ability to follow projects through to completion.
Attention to detail is required.
Ability to demonstrate organizational skills, prioritize tasks, and meet deadlines.
Ability to develop trust, respect, and confidence in customers, coworkers, and managers.
Must present a clean and neat physical appearance.
Ability to investigate issues and resolve conflicts in the best interests of the business and our customers.
Ability to subtract two-digit numbers and multiply and divide with 10s and 100s.
Ability to perform calculations using units of money, time, measurement, etc.
Ability to apply basic concepts to general math.

Nice To Haves

Prior knowledge of general construction and/or window and door applications or components is desirable.

Responsibilities

Assist in the training of department staff to understand department procedures, paperwork, and product labels to complete daily department tasks.
Confirm that team members perform forklift, company vehicle, and trailer pre-checks on a daily basis.
Communicate and follow-up issues with company vehicles and trailers to Fleet Maintenance for repairs or standard care.
Enforce company safety guidelines and ensure that all team members follow all PPE protocols.
Maintain an organized, clean, and safe working environment.
Verify that team members are safely and properly securing loads/racks, and that team members are following protocol (360 walk around).
Verify the load & route one sheet – compile and return documentation to the routing coordinator for each completed truck / trailer.
Support team members when help is needed or requested.
Assist training new hires and assist with team member’s schedule.
Work overtime hours and weekends as needed, adjust schedule, and/or responsibilities to support the Distribution department.
Support training and policies related to maintaining a safe working environment.