Lead Voice Engineer

Trace Systems•Scott AFB, IL

1d•Onsite

About The Position

Trace Systems is seeking a Lead Voice Engineer to provide Tier III engineering leadership for the EACN Voice over Internet Protocol environment. The engineer will design, configure, secure, test, and sustain enterprise voice capabilities supporting operational A2G2 sites and the Scott AFB Systems Integration Laboratory. The project associated with this position is currently in the proposal stage.

Requirements

Active, in-scope US Government issued Top Secret clearance (minimum); higher-level eligibility may be required based on assigned access.
US Citizenship is required.
Candidates must meet the applicable DoD 8140 qualification requirements for the assigned work role. DoD 8140 Work Role(s): 451 System Administrator, Proficiency Level: Advanced; and may qualify through education, military training, certifications, or a combination thereof.
Qualifying credentials include a Masters or Ph.D degree in Computer Science or Cybersecurity or Data Science or Information Systems or Information Technology or Software Engineering or completion of relevant military communications or network training.
Qualifying certifications may include SecurityX / CASP+, CCNA, CCNP Security, CCSP, FITSP-O, GFACT or other DoD 8140-approved certifications. Higher proficiency-level or equivalent DoD 8140-approved certifications applicable to the assigned work role may also be accepted.
5+ years of enterprise voice engineering experience, including senior-level support of Cisco unified communications environments.
Current Cisco Voice certification with a concentration on Cisco Unified Communications Manager (CUCM), or ability to obtain it within six months of employment.
DoD-approved IA baseline certification commensurate with the position, or ability to obtain it within six months.
Demonstrated experience with CUCM, Unity, CUBE, SBCs, SIP, SRST, voice security hardening, and operational troubleshooting.
Strong verbal and written communication skills and the ability to coordinate effectively with technical and non-technical personnel.
Ability to work in a secure DoD environment and comply with applicable Air Force, installation, and program security requirements.

Nice To Haves

Experience with Ribbon VX900 devices, teleconference bridges, Asterisk, executive communications, EACN, or A2G2.
Experience engineering voice services in classified, high-availability, or mission-essential environments.
Prior military service or experience supporting Department of Defense or U.S. Air Force customers.
Experience supporting mission-essential communications in distributed, multi-site environments.

Responsibilities

Lead Tier III engineering, configuration, troubleshooting, and sustainment of the EACN Cisco VoIP environment.
Configure, develop, patch, STIG, enhance, and add features to Cisco Unified Communications Manager, Cisco Unity, Instant Messaging and Presence, and teleconference bridges.
Develop and maintain configurations for Cisco Unified Border Elements, Session Border Controllers, Ribbon VX900 devices, and other SIP-enabled network devices.
Engineer SIP connections between EACN and external voice systems, including Asterisk networks, Call Manager Express, SRST, and other Cisco VoIP networks.
Perform or assist with Tier III network engineering functions, baseline management, technical documentation, testing, and change implementation.
Validate new hardware, software, patches, and configuration changes in the SIL before operational deployment.
Provide senior technical guidance, troubleshooting leadership, and recommendations to Government engineers and site personnel.