Lead Victim Advocate -Latina Resource Center Program (LRC)

UMOS, Inc.•Milwaukee, WI

15d•$20 - $25•Hybrid

About The Position

The Lead Victim Advocate will be responsible for coordinating training to enhance service delivery for victims, facilitating monthly advocate meetings to foster collaboration and morale, and coordinating monthly client case reviews. This role involves providing support to sexual assault and domestic violence advocates, and will include on-call shifts for after-hours crisis response, providing timely support, advocacy, and referrals. The Lead Victim Advocate will also serve as the point of contact for training new and current staff on data entry into the victim database system. Responsibilities include providing crisis intervention, safety planning, assisting victims in securing resources, and coordinating services to avoid duplication with other programs. The role requires maintaining client confidentiality, reviewing crime reports to initiate contact, and assisting victims with referrals for social, economic, vocational, psychological, legal, and medical needs. The Lead Victim Advocate may accompany or transport clients to various services and assist victims in reporting incidents to law enforcement and other agencies. Participation in civil and criminal trial aspects, providing education and support during trial exposure, and developing and maintaining a case management process are also key duties. The position involves coordinating linkages to resources to address barriers for families, continuously monitoring participant progress, and developing working relationships with inter-agency staff and community agencies to enhance services for immigrant and refugee victims of domestic violence. Attendance at assigned meetings, conferences, and workshops is required, involving travel. Special projects and other related duties may be assigned.

Requirements

Associate’s degree in criminal justice, Human Services or related field and 2 years’ experience in victim advocacy or any combination of equivalent education and work experience will be considered
At least two years of experience providing direct services to victims impacted by domestic violence and/or sexual assault
Bilingual in Spanish/English required; verbal and written
Able to demonstrate case management techniques; effectively utilizing a complex service delivery system; ability in monitoring participant progress and issuing necessary reports
Demonstrated experience developing community support and linkages; knowledge of legal systems, state benefits and services for victims of crime and emergency social services resources for victims of crime
Ability and willingness to travel and work non-standard and evening hours
Must have reliable transportation, the ability to drive and adequate car insurance and able to travel and work irregular hours
Employment with UMOS is contingent upon successful completion of a criminal background check and driver’s license record check prior to employment

Responsibilities

Identify and Coordinate training to enhance the delivery of services for victims
Develop and facilitate monthly advocate meetings for the purpose of enhancing collaboration and positive morale within advocates
Coordinate monthly client case reviews and provide support to the sexual assault and domestic violence advocates
Be assigned on-call shifts bi-weekly or as business needs require, responding to after-hours crisis calls, providing timely support, advocacy, and referrals to victims in crisis
Be the point of contact for training new and current staff with entering all necessary participant information into the victim database system
Provide crisis intervention, conduct safety planning, and assist victims in securing resources to increase safety
Coordinate and collaborate on the delivery of services to avoid duplication of pre-existing plans/services for participants and other community programs
Maintain and utilize client’s confidential information to assist individuals in the referral and placement process
Review crime reports and initiate victim contact via telephone or home visit to begin the advocacy process with victims
Provide assistance to victims to arrange referrals for social, economic, vocational, psychological, legal and medical needs
Accompany and/or transport clients to court, shelter, and/or other community services on a need basis
Assist victims reporting incidents of violence to local law enforcement, district attorney’s office and/or other agencies such as probation and parole
Participate in the civil and criminal trial aspects of the crime victim and provides education, support and intervention during trial exposure times
Develop and maintain a case management process, which ensures that all program requirements are documented and maintained in the required manner
Coordinate linkages to outside and internal resources to address barriers to move families to safety and self-sufficiency
Continuously monitor participant’s progress throughout the duration of the program
Develop and maintain working relationships with inter agency staff and other community agencies to enhance services to immigrant and refugee victims of domestic violence
Attend meeting conferences and workshops as assigned. Travel is required
Perform special projects and other related duties as assigned