Lead Veterinary Technician, Surgery

Ethos Veterinary Health•Greenville, SC

5d•$29 - $34•Onsite

About The Position

Upstate Veterinary Emergency & Specialty (UVS) is seeking a full-time Lead Veterinary Technician to join its Surgery team in Greenville, South Carolina. This hands-on leadership role is suited to an experienced Veterinary Technician who enjoys mentoring teammates, supporting advanced patient care, and coordinating workflow in a fast-paced emergency environment. The Lead Veterinary Technician provides technical support throughout the Surgery department and serves as a primary resource for technicians and assistants during assigned shifts. The role includes coordinating patient flow, staffing assignments, and department workflow; supporting patient care and complex cases; and helping the team adapt to patient volume, caseload, and acuity. The Lead also conducts team huddles, supports workflow improvements, tracks diversion, and communicates operational updates. The position includes mentoring and coaching technicians and support staff, identifying development opportunities, and addressing patient-care, client-service, and team concerns. The Lead promotes a positive, respectful, collaborative culture, monitors supply and equipment needs, and shares operational feedback with hospital leadership. Significant concerns are escalated to leadership when appropriate. The schedule is full-time, consisting of three 12-hour shifts per week from 8:00 AM to 8:00 PM. Rotating weekends and holidays are required. Compensation is $29–$34 per hour, based on experience and credentials. UVS is an emergency and specialty veterinary hospital serving Greenville and surrounding Upstate communities, with a focus on collaboration, continuous learning, and exceptional patient outcomes.

Requirements

At least 2 years of Veterinary Technician experience in Specialty Surgery.
At least 2 years of leadership, charge technician, shift lead, or supervisory experience.
Strong understanding of emergency patient triage and veterinary hospital workflow.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Excellent communication, coaching, and conflict-resolution skills.
Commitment to teamwork, accountability, and exceptional patient care.
Ability to remain calm, organized, and decisive during high-pressure situations.
Fluent English speaking and reading skills.

Nice To Haves

Credentialed Veterinary Technician (LVT, RVT, or CVT).
Anesthesia experience.
Experience mentoring, training, or leading veterinary support staff.

Responsibilities

Provide hands-on technical support throughout the Surgery department.
Serve as the primary resource for Veterinary Technicians and assistants during assigned shifts.
Lead by example while assisting with patient care needs and complex cases.
Coordinate patient flow, staffing assignments, and department workflow.
Adjust team assignments based on patient volume, caseload, and patient acuity.
Support shift coverage needs and changing caseload demands.
Conduct team huddles to review caseloads, priorities, and operational updates.
Communicate changes, expectations, and important updates clearly with team members.
Complete emergency department acuity assessments and support workflow improvements.
Maintain diversion tracking and communicate updates as needed.
Mentor and coach Veterinary Technicians and support staff through feedback and training opportunities.
Identify team development opportunities and partner with leadership to support growth.
Address patient care, client service, and team concerns professionally and efficiently.
Escalate significant concerns to hospital leadership when appropriate.
Promote a positive, respectful, and collaborative team culture.
Monitor supply and equipment needs and communicate shortages proactively.
Share operational feedback and updates with hospital leadership.