Lead Veterinary Receptionist

Alliance Animal Health•Rome, GA

7h•Onsite

About The Position

We are seeking a dedicated and experienced Lead Veterinary Receptionist to join our team in a fast-paced, high-volume veterinary practice. The ideal candidate will have a strong background in customer service, demonstrated leadership skills, and a passion for providing compassionate support to both clients and their pets.

Requirements

Experienced Receptionist with a minimum of 2-years veterinary experience required
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.

Nice To Haves

Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator

Responsibilities

Provide leadership and guidance to the front desk team, ensuring a cohesive, efficient, and client-focused reception experience.
Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
Ensuring that pet owners' complaints are promptly addressed and resolved.

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses