Lead Valet

ABM•Miami, FL

10d•Onsite

About The Position

The lead valet is responsible for overseeing valet operations, ensuring efficient and safe parking and retrieval of vehicles, while providing excellent customer service and managing a team of valet attendants. This role is suitable for individuals new to the workforce or re-entering with limited experience. ABM is a military and veteran-friendly employer, encouraging applications from veterans and those with military experience.

Requirements

Must be 21 years of age
Must possess a valid driver’s license
Must be able to operate both standard and automatic transmissions

Responsibilities

Coordinate traffic flow
Communicate valet procedure, information and directions clearly and effectively with guests.
Understand and respond appropriately to basic customer and team member inquiries.
Monitor illegal parking, and immediately store vehicles.
Interact with guests in a friendly manner
Assist guests with loading and unloading
Collect and secure guest keys
Predict and communicate traffic flow peaks and lot issues
Identify and arrange for extra support for extended wait times.
Accurately tally and split the tip pool
Receive and receipt a variety of valet payments
Accurately reconcile and report daily revenue
Project currency and coin requirements and re-order as necessary.
Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
Work in an outdoor unprotected environment in all climates for extended periods of time
Keep work area clean of debris.