Lead Valet

FC Parking and Hospitality ServicesWilmington, DE
Onsite

About The Position

In this important and rewarding role, you can use your talents to improve the lives of our patients, their families, and fellow team members. Lead Valet oversees our two-person valet team in a medium-paced environment. This role ensures compliance with all policies and procedures, enforces our service standards, and uses strong communication when interacting with guests and associates. This professional remains organized, compassionate, and sets the tone for our team! We're looking for a passionate individual to provide a memorable guest experience.

Requirements

  • Minimum 2 years of supervisor experience
  • 3 years of continuous Driver’s License experience. License must be continuous: Suspended or expired licenses within 3 years aren't allowed.
  • No more than 2 minor moving violations within the last 3 years.
  • No major moving violations within the last 3 years.
  • No alcohol or drug-related violations within the last 3 years.
  • Excellent communication and organizational skills
  • Positive and friendly attitude and ability to provide exceptional 5-STAR customer service
  • Must be able to pass a criminal background check and Motor Vehicle Report screening
  • Clean criminal and driving records are a must.

Nice To Haves

  • Previous valet experience or similar industry preferred

Responsibilities

  • Oversees our two-person valet team in a medium-paced environment.
  • Ensures compliance with all policies and procedures.
  • Enforces our service standards.
  • Uses strong communication when interacting with guests and associates.
  • Remains organized and compassionate.
  • Sets the tone for our team.
  • Provides a memorable guest experience.
  • Ability to stay calm in any environment and impress that upon our team.
  • 40hr work week with ability for on-call as needed for incidents and reporting.

Benefits

  • PTO and Vacation Package
  • Competitive wages and daily CASH$$ tips!!
  • Medical Benefits- United Healthcare No-Cost Layered Health benefits, including prescription coverage, urgent care, and telehealth for you and your family
  • No-Cost Cash-Value Life Insurance
  • Vision Benefits- Principal
  • Dental Benefits- Principal
  • Performance Bonus Program $$$
  • Experience at a top healthcare organization!
  • 401k options with 4% company matching
  • Fun team environment!
  • Opportunities for career advancement in one of the country’s fastest growing companies!
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