Lead Valet Attendant

Career Center•Placerville, CA

About The Position

The Lead Valet Attendant plans and directs daily valet operations on an assigned shift, directly supervises valet attendants, and helps ensure efficient operations and high levels of guest service. The role includes operating, parking, and retrieving guest vehicles as needed, maintaining staffing and uniform standards, and ensuring work areas are clean, neat, and stocked with necessary supplies. The position is accountable for accurate and thorough departmental records and reports and serves as an Ambassador for RHC. The role may involve handling unsanitary vehicles and working outdoors in adverse weather, including rain, snow, ice, and extreme heat. Performs all other duties as assigned.

Requirements

  • High school diploma or GED.
  • Valid driver’s license from the State.
  • Good driving record.

Responsibilities

  • Plan and direct daily valet operations on the assigned shift.
  • Observe valet team members’ activities and procedures to ensure smooth and efficient operations.
  • Operate, park, and retrieve guest vehicles safely as needed.
  • Oversee cost-efficiency, staffing, and uniform standards for valet team members on the assigned shift.
  • Ensure valet work areas are clean, neat, and stocked with necessary supplies.
  • Ensure a maximum level of guest service and satisfaction is achieved and maintained.
  • Maintain accurate and thorough departmental records and reports.
  • Consistently motivate valet team members on the assigned shift.
  • Directly supervise valet attendants.
  • Act as an Ambassador for RHC.
  • Perform all other duties as assigned.
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