Lead Valet Attendant
About The Position
This role plans and directs the daily operations of the Valet function on an assigned shift. The Lead Valet Attendant observes the activities and procedures of valet team members to ensure smooth and efficient operation. This position also operates, parks, and retrieves guest vehicles safely as needed. The Lead Valet Attendant oversees cost-efficiency, staffing, and uniform standards for the valet team, ensuring work areas are clean, neat, and well-stocked. A primary focus is achieving and maintaining maximum guest service and satisfaction. This role is held accountable for the accuracy and thoroughness of departmental records and reports, and is responsible for motivating valet team members. The Lead Valet Attendant directly supervises valet attendants, handles unsanitary vehicles, and works outdoors in adverse weather conditions (rain, snow, ice, extreme heat). This position acts as an Ambassador for RHC and performs all other duties as assigned.
Requirements
- High school diploma or GED required.
- Must possess a valid driver’s license from the State and a good driving record.
Responsibilities
- Plans and directs the daily operations of the Valet function on assigned shift.
- Observes activities and procedures of valet team members, to ensure smooth and efficient operation of assigned shift.
- Operates, parks and retrieves guest vehicles in a safe manner, as needed.
- Oversees the cost-efficiency, staffing and uniform standards of valet team members on assigned shift.
- Ensures that the work areas for valet team members are kept clean, neat and well-stocked with necessary supplies.
- Ensures a maximum level of guest service and satisfaction is achieved and maintained.
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
- Motivates valet team members on assigned shift consistently.
- Directly supervises the activities of the valet attendants.
- Valet Unsanitary Vehicles
- Working outside in adverse weather: Rain, Snow, Ice, Extreme Heat
- Acts as an Ambassador for RHC
- Performs all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
