UX/UI Expert

OutSystems

3d•$157,250 - $191,475•Remote

About The Position

As a Lead UX UI Designer at OutSystems, you will be a strategic authority in the design practice, driving its direction by solving complex, high-stakes business challenges for customers. You will create standard-setting models for Agentic Experience (AX), bridging the gap between abstract AI capabilities and human-centric reality to ensure autonomous systems are functional, trustworthy, and easy to govern. This role involves partnering with C-suite and senior stakeholders to translate business requirements into governed Agentic Workflows, acting as the primary advisor on AI-user interaction for business ROI. You will lead the full design cycle, including user research, requirement gathering, ideation, user testing, and end-to-end UI design for complex enterprise applications. A key aspect is architecting Agentic Interaction Models, defining the global rules for AI agent behavior, including oversight models, reasoning transparency, and human-in-the-loop protocols. You will also drive the evolution of the practice by building agents and workflows to automate design tasks, such as visual QA, accessibility audits, and UI variation generation. Additionally, you will facilitate high-impact workshops to foster an Orchestrator Mindset among stakeholders, own the 'Agent-Ready' standards for Design Systems to enable dynamic interface assembly by AI agents, and contribute to the design community as a thought leader by defining AX quality benchmarks and publishing patterns. Mentorship through action is crucial, guiding junior designers in systemic thinking and moving from screen design to autonomous logic design.

Requirements

8–10+ years in UX/UI Design, with a significant track record in complex enterprise software and digital transformation.
Expert-level mastery of Figma and Design System architecture.
Deep proficiency in Agentic UX patterns, conversational logic, and designing for AI transparency/trust.
Expert negotiation and influence skills.
Proven ability to present complex architectural logic to non-technical executives and gain buy-in for strategic shifts.
Proven ability to leverage AI tools to automate design workflows and the "Builder of Builders" mindset to elevate the whole team’s efficiency.
Portfolio demonstrating high-complexity enterprise problem solving.

Nice To Haves

Advanced certifications in UX Strategy, AI-Human Interaction, or Service Design are highly valued.

Responsibilities

Partner with C-suite and senior stakeholders to translate complex, often ambiguous business requirements into governed Agentic Workflows.
Act as the primary advisor on how AI should interact with users to drive business ROI.
Lead user research, business requirement gathering, ideation, user testing and end-to-end UI design for complex enterprise applications.
Define the global "rules of engagement" for how AI agents behave, including oversight models, reasoning transparency (explainability), and "Human-in-the-loop" protocols for non-deterministic systems.
Drive the evolution of our practice by building the agents and workflows that automate the manual parts of the design craft (e.g., agents that perform automated visual QA, accessibility audits, or generate UI variations based on a Design System).
Lead high-impact discovery and strategic alignment workshops.
Move stakeholders beyond "feature requests" toward an Orchestrator Mindset, where they understand how to govern autonomous processes.
Own the "Agent-Ready" standards for our Design Systems, ensuring components are built with the metadata and logical constraints that allow AI agents to assemble branded, accessible interfaces dynamically without breaking the "Gold Standard."
Actively contribute to the internal and external design community.
Define the benchmarks for AX quality and publish patterns that solve recurring problems across the practice.
Foster the growth of more junior designers by modeling systemic thinking.
Show them how to move from "designing screens" to "designing autonomous logic."