Lead Training Rep Cntrol Ctr

natgridProd•Webster, MA

11d•Onsite

About The Position

National Grid is hiring a Lead Training Representative for our Transmission Control Center department in Northboro, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Requirements

Bachelor’s degree in Engineering, Power Systems, Adult Education, or a related field preferred
Minimum of 5 years of experience in electric system operations, including real‑time operations or coordination preferred
Demonstrated experience delivering training, including classroom instruction, simulator‑based training, or continuing education preferred
Experience developing training materials, evaluations, and qualification programs preferred

Responsibilities

Develop and conduct training courses for Transmission Control Center operators including lesson plans, presentations, and assessments.
Maintain auditable training files and data including attendance records, training material, NERC Certification Education Hours (CEHs), etc.
Develop detailed training schedules ensuring that the minimum NERC CEHs are met for all Control Center NERC Certified staff.
Develop and submit for NERC approval NERC course Individual Learning Activities (ILAs).
Evaluate and modify existing training programs and materials incorporating new systems, technologies, and procedures to ensure continuous improvement and compliance with all regulatory and safety requirements.
Develop and maintain a 3-year training plan.
Develop or revise Job Task Analysis as applicable.
Train, develop, mentor and coach new Transmission Control Center operators
Develop training programs to be used in the EMS Simulator.
Coordinate operator attendance at ISO-NE System Operator Training (SOTs).
Participate in incident analysis, committees, and presentations.
Represent National Grid on various industry committees related to training.
Provide comments regarding industry training standards as necessary.
Maintain NERC Reliability Coordinator certification.
Maintain Clearance and Control authorization.