Lead Trainer - US Based Remote

AnywhereUS Remote City, US Remote State
$80,000 - $90,000Remote

About The Position

The Lead Trainer plays a critical role in ensuring employees receive high-quality, consistent, and business-aligned training across the organization. This role oversees the day-to-day work of Learning & Development Specialists while partnering with Subject Matter Experts (SMEs) and operational leaders to design, deliver, and continuously improve training programs that enable employee success in a dynamic environment.

Requirements

  • Proven experience in training development, facilitation, or L&D operations—ideally within title, escrow, or real estate services.
  • Strong communication, presentation, and interpersonal skills.
  • Demonstrated project management proficiency and ability to manage multiple initiatives simultaneously.
  • Ability to synthesize complex business processes into simplified training materials.
  • Proficiency with Microsoft Office Suite and familiarity with internal operating systems is a plus.
  • High attention to detail and ability to adapt quickly in a changing environment.

Nice To Haves

  • Experience supervising or coaching others preferred.

Responsibilities

  • Collaborate closely with operational SMEs to gather, validate, and refine training content, ensuring business processes and requirements are translated into clear, digestible learning materials.
  • Facilitate instructor-led training sessions with a primary focus on title, escrow, closing processes, and brokerage operations using internal operating systems.
  • Supervise, coach, and develop Learning & Development Specialists, supporting their day-to-day work, quality standards, and professional growth.
  • Assign and oversee project workloads, ensuring alignment with organizational priorities and deadlines.
  • Provide guidance, remove barriers, and serve as an escalation point for team members.
  • Foster collaboration, accountability, and a high-performance culture within the L&D team.
  • Apply strong project management skills to track timelines, coordinate stakeholders, manage version control, and ensure deliverables are completed on schedule.
  • Analyze insights to drive continuous improvement of the training curriculum, delivery methods, and learner experience.
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