Closer - US Based Remote

Anywhere•US Remote City, US Remote State

8h•$26 - $31•Remote

About The Position

This role is responsible for communicating with clients to ensure a timely, efficient, and error-free closing of transactions. Key duties include data entry of all transaction details into a proprietary system, calculating and validating closing fees and data, and disbursing transaction funds according to client instructions. The Closer will also coordinate the scheduling of closings, prepare necessary documentation, balance closing disclosures, and manage closing dates using daily reports. This position requires fielding client questions, resolving issues promptly, and verifying the accuracy of paperwork and title updates.

Requirements

Minimum of three years’ experience with processing Escrow transactions is required, or one year of experience closing Escrow transactions.
Microsoft Suite proficient (Excel, Word, Outlook, Teams).
Must demonstrate an ability to handle multiple tasks while managing a full pipeline of loans in a fast paced, high volume work environment.
Must be detail oriented with a proficiency in alpha-numeric data entry.
Must be willing to work hours: 8:30 am – 5:00 pm/9:30 am - 6:00 pm, Monday – Friday EST.
Mandatory overtime if required and Saturdays if needed.
May need to be flexible with shifts as the client dictates.

Nice To Haves

Friendly, outgoing, well organized person with a strong work ethic.
Create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers.
Establish a professional working rapport with our clients and any new relationships that are established.
Maintain high quality and productivity standards.
Meet team metrics.

Responsibilities

Communicating with clients to accomplish a closed transaction in a timely, efficient and error-free manner.
Data entry of all transaction details into proprietary system.
Calculate, enter, and validate closing fees and data, in accordance with client instructions, including but not limited to: Recording fees, Mortgage tax, Payoffs, HOAs, Property taxes, Title premiums, Lender fees.
Disbursement of transaction funds from proprietary system in accordance with client instructions, including but not limited to: Earnest money refunds, Security deposit refunds, Recording fees, Mortgage tax, Payoffs, HOAs, Property taxes, Proceeds.
Coordinate the scheduling of the Closing.
Prepare closing document and required closing documentation.
Balance closing disclosure with lender if applicable.
Use daily reports to manage closing dates and provide client status of transactions.
Field questions and resolve issues in a service oriented and timely manner.
Verify paperwork is accurate and title updates have been completed, as well as title conditions cleared.