Lead Teller
About The Position
MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Warner Robins, Georgia. As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of Helping People Afford Life and it is at the heart of what we do. The primary role of a Lead Teller (non-exempt, Grade 7) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives. As a Lead Teller, you will be handling financial transactions, resolving members' problems, and answering questions that cover the MidSouth spectrum of products and services. Also, you would process financial transactions, sell monetary instruments, and educate members on the features and benefits of MidSouth's products and services.
Requirements
- Five or more years of similar or related experience.
- History of satisfactory performance and behavior.
- A high school education or GED.
- Courtesy, tact, and diplomacy are essential elements of the job.
- Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
- Cash-handing or customer/member-facing role that requires a high level of accuracy and attention to detail.
- Adaptable to change and willing to see a task through from beginning to end.
- Able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.
Nice To Haves
- Ability to train other Tellers (on the job training).
- Ability to function as backup vault custodian.
- Demonstrated ability to handle complex inquiries and issues successfully.
Responsibilities
- Assist members by offering products and services that would improve the members' financial lives.
- Handle financial transactions.
- Resolve members' problems.
- Answer questions that cover the MidSouth spectrum of products and services.
- Process financial transactions.
- Sell monetary instruments.
- Educate members on the features and benefits of MidSouth's products and services.
- Train other Tellers (on the job training).
- Function as backup vault custodian.
- Handle complex inquiries and issues successfully.
Benefits
- Helping People Afford Life
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
