Lead Technology Business Services Consultant - Workforce Planning

Wells Fargo•Minneapolis, MN

18h•$119,000 - $206,000•Hybrid

About The Position

Enterprise Functions Technology (EFT) is seeking a Lead Technology Business Services Consultant who will specialize in Workforce Strategy & Planning. The EFT group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Requirements

5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
5+ years of Business Execution, Business Services, Workforce Planning, Strategy, Operations, Program Management, Human Capital Management, or related experience

Nice To Haves

Experience working with Executive Leadership and senior business stakeholders
Strong analytical, problem-solving, and organizational skills
Ability to manage multiple priorities within a fast-paced environment
Exceptional written and verbal communication skills

Responsibilities

Partner with technology leaders to develop workforce plans aligned to strategic priorities, operating targets, and budget commitments
Manage workforce demand, hiring forecasts, attrition planning, and organizational health metrics
Evaluate workforce investments and provide recommendations regarding hiring priorities, backfills, organizational design, and resource allocation
Support governance routines related to workforce planning, headcount management, and approval processes
Lead end-to-end workforce request processes including position approvals, requisition tracking, and recruiting readiness activities
Partner with hiring managers, BSLs, and Recruiting to ensure position requests are accurately scoped and aligned to business priorities
Track requisitions through hiring lifecycle stages and provide executive visibility into progress, risks, and outcomes
Drive process improvements to increase efficiency and transparency across workforce management activities
Develop executive reporting and workforce dashboards using workforce, recruiting, and financial data
Analyze hiring progress, workforce trends, attrition, productivity, and headcount forecasts
Create executive summaries and leadership presentations that communicate key insights, risks, and recommendations
Present workforce data and business impacts to senior leaders
Support workforce transformation initiatives focused on automation, AI enablement, and optimization of operating models
Identify opportunities to improve processes, reduce manual effort, and increase scalability through technology solutions
Lead special projects and strategic initiatives as assigned
Build strong partnerships across Technology, Finance, Human Resources, Recruiting, Compliance, and Workforce Management teams
Facilitate discussions among leaders to drive alignment and resolve workforce-related issues
Influence decision making through data-driven recommendations and clear communication