2026-2027 Lead Technology Assistant

Academics Plus Charter School • Maumelle, AR

4d • Onsite

About The Position

Academics Plus Charter Schools, Inc. (APCSI) is seeking qualified applicants for the position of Lead Technology Assistant to fill a rewarding position supporting technology in K12 schools. The ideal candidate for the Lead Technology Assistant position should have the ability to provide technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation.

Requirements

• High School Diploma or GED
• Demonstrated field experience working with end-user technical support in a responsive, helpful, courteous, and tactful manner leading to timely and appropriate problem resolution or escalation.
• Ability to mentor, train and guide other associates toward the completion of work.
• Wide range of computer hardware and software experience in a networked environment and a willingness to learn new and emerging technologies as they are introduced to the schools
• Demonstrated knowledge and field experience with basic applications including word processing, spreadsheets, and databases
• Demonstrated field experience working with confidential and time-sensitive matters
• Demonstrated strong oral and written communication skills
• Demonstrated organization skills, with attention to detail

Nice To Haves

• Two Years of College Preferred

Responsibilities

• Maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times.
• Demonstrate effective customer service strategies to all district personnel.
• Maintain district computers and networks.
• Install new switches, servers, and applications necessary for day to day faculty and student access.
• Install new workstations, laptops, printers, and peripherals, preparing them for use; including recycling
• Provide first-response technical support for the district technology, including testing and troubleshooting workstations, laptops, mobile computers, printers, projectors, SmartBoards and peripherals;
• Install, test and troubleshoot software applications (instructional and administrative), being conscious of software requirements, license restrictions, and end- user needs
• Maintain personal and professional technology skills, keeping current with industry trends and bringing that knowledge forward for the good of the organization
• Manage the computer labs, keeping them ready for student use
• Help manage and coordinate online testing
• Manage and maintain accurate building technology inventory records and counts
• Cooperate and coordinate with other members of the technology program
• Communicate positively with students, parents, visitors and staff.
• Effectively and positively communicate orally and in writing
• Maintain a positive attitude and represent the school in a positive manner at all times
• Providing mentoring, training and guidance to subordinate personnel for the completion of information technology work essential for school operations.
• All other duties as assigned

Benefits

• Great retirement plan with Arkansas Teachers Retirement System.
• Time off during Fall, Thanksgiving, Christmas/New Years and Spring Break, plus 4 additional holidays.
• Twelve days sick leave, two of which can be taken as personal days.
• Ten days’ vacation after the 1 st year of employment.
• Eligible for yearly attendance and merit bonus after the 1 st year of employment.
• Training and competitive pay offered, as well as potential for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED