The Lead Technician uses automotive experience and technical expertise to diagnose drivability and electrical systems while leading and mentoring a team to improve customer care and satisfaction. The role diagnoses and repairs vehicle systems to specifications, explains technical diagnoses and repairs to customers who may not have mechanical knowledge, and helps technicians and mechanics perform technical work. Technicians keep current with changing automotive technology through paid formal training and are required to obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. The company pays test and registration fees regardless of results, and technicians receive a bonus for each test passed. Pay range: $25.13–$48.03. Technicians are compensated through a performance-based flat-rate system that pays a predetermined amount for each eligible task. Actual earnings may vary based on available work, individual productivity, and experience. All employees receive pay at or above applicable minimum-wage requirements.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed